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Pyramid Global Hospitality Logo Pyramid Global Hospitality · Hospitality and Tourism

Food and beverage supervisor

United States, Excelsior Springs 17.00 - 19.00 USD / Hour · Job Posted February 20, 2026
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Job Description

Supervise daily food and beverage outlet operations at The Elms Hotel & Spa, ensuring high-quality service, team leadership, and compliance with standards.

Job Responsibility

  • Ensure consistent delivery of high-quality service in alignment with The Elms brand standards
  • Actively engage with guests to ensure satisfaction, promptly resolve concerns, and elevate the overall dining experience
  • Lead by example on the floor, modeling exceptional hospitality and professionalism
  • Supervise daily outlet operations including opening/closing procedures, shift coverage, and floor management
  • Support scheduling, break coverage, and labor efficiency in coordination with F&B leadership
  • Ensure compliance with all food safety, sanitation, and alcohol service regulations
  • Supervise, coach, and support food and beverage colleagues to foster a positive and collaborative work environment
  • Assist with onboarding and training of new team members
  • Provide real-time feedback and escalate performance or conduct issues appropriately
  • Assist with monitoring inventory, product levels, and minimizing waste
  • Support accurate cash handling, POS usage, and adherence to financial procedures
  • Contribute to upselling initiatives and revenue-driving opportunities
  • Ensure outlet cleanliness, organization, and presentation meet health department and brand standards
  • Uphold company policies, safety standards, and workplace expectations at all times

Requirements

  • Minimum of 1–2 years of supervisory or lead experience in food and beverage, hospitality, or a related service environment
  • Prior experience in a hotel, resort, or upscale dining environment preferred
  • Strong leadership, communication, and guest service skills
  • Ability to remain calm and effective in a fast-paced, guest-focused environment
  • Working knowledge of POS systems and basic food and beverage operations
  • Ability to stand and walk for extended periods
  • Ability to lift up to 25 pounds
  • Flexible availability, including evenings, weekends, and holidays, as required by business needs

What we offer

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
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