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Food and Beverage Supervisor position at JW Marriott Marquis City Center Doha, responsible for ensuring optimum guest service, staff supervision, and maintaining quality standards in dining operations.
Job Responsibility:
Ensure staff is working together as a team to ensure optimum service
Inspect grooming and attire of staff
Complete opening and closing duties
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock necessary supplies
Monitor dining rooms for seating availability, service, safety, and well being of guests
Complete work orders for maintenance repairs
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
Serve as first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Assist individuals with disabilities
Develop and maintain positive working relationships with others
Support team to reach common goals
Ensure adherence to quality expectations and standards
Identify, recommend, develop, and implement new ways to increase organizational efficiency
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