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Step into a leadership role where every day brings energy, teamwork, and the chance to create fantastic guest experiences. At Parkdean Resorts, we’re looking for a confident and motivated Food & Beverage Supervisor to help lead our busy complex operations. If you love delivering great service, supporting teams, and keeping things running smoothly, this could be the perfect next step.
Job Responsibility:
Ensuring the complex is presented to the highest standards, both visually and in line with food safety and hygiene policies
Delivering a warm welcome to guests and ensuring their needs are met throughout their visit
Supporting the Complex Manager with labour planning and wage cost control
Using ordering systems accurately to place and manage food and beverage orders
Managing cash handling procedures, including till use and cashing up
Monitoring stock levels to ensure availability, reduce waste, and achieve gross profit targets
Supporting recruitment, induction, training, and development of team members
Working closely with kitchen teams to ensure food meets specification and portion controls are followed
Handling customer complaints professionally and efficiently to secure positive outcomes
Ensuring compliance across food safety, health & safety, financial controls, and mandatory training
Running shifts during the absence of the Complex Manager to ensure seamless operations
Completing any additional tasks required by the General Manager or Complex Manager
Requirements:
Previous experience supervising or leading a team in a food and beverage environment
A guest‑focused, engaging approach with a passion for delivering memorable experiences
Experience handling cash and following financial control procedures
Confidence working in a fast‑paced, high‑pressure environment
Flexibility to work varied shifts, including evenings, weekends, and bank holidays
Food Hygiene Level 2 (or equivalent) – training can be provided
What we offer:
The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training
Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you