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We are looking for a dynamic, buzzing and friendly F&B Supervisor who has a passion for food & beverage to join our team. Working in a casino like ours is an experience of a lifetime. This is your chance to really make an impact with your career understanding hospitality standards in our casino environment and most of all, representing our renowned service.
Job Responsibility
Complete orders placed by casino waiting staff promptly, efficiently and to required standard
Ensure sufficient supply of crockery, cutlery, glassware and utensils
Use all equipment correctly and keep work area clean and tidy
Provide outstanding customer service and guest relations
Rectify any customer complaints or deal with guest queries
Assist management team in completing team appraisals, service reviews and training
Make recommendations to management on aspects of Club to improve guest satisfaction
Assist with administrative tasks such as stock ordering, stock taking, managing timekeeping, managing restaurant bookings and enquiries
Requirements
Aged 18 or above
Right to work in the UK
Flexibility to work nights, evenings, weekends, and shifts
Ability to spend large portion of shift on feet working with the public
What we offer
50% off food and beverages in all UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans
Employee assistance program: confidential helpline providing 24/7 advice and counselling