This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Four Seasons Hotel New Orleans is seeking a Food and Beverage Supervisor. The Food and Beverage Supervisor has an active role in the supervision of the restaurant and/or bar. They anticipate guests' needs whilst greeting, seating and serving restaurant and/or bar guests. Our goal is to satisfy each guest and develop loyalty. You will need to add style to a dynamic environment, build and maintain rapport with regular guests, as well as cultivating relationships with new patrons.
Job Responsibility:
Supervise the running of the service, and take quick and appropriate action to correct any shortcomings
Assist the servers and bussers when required during all service periods
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Effectively handle guest complaints and compliments and communicate to the management team
Assist and organize departmental meetings with the management team, carry out daily service briefings, and assist in the organization of training sessions
Work with Restaurant/Bar Managers and Assistant Managers to keep high standards of hygiene, service and presentation in the restaurant and bar, and amongst the staff
Responsible for duties of the Restaurant/Bar Managers/Assistant Managers in their absence
Requirements:
High reading, writing and oral proficiency in the English language
Previous supervisory or management experience in Food & Beverage
A Valid U.S. Work Authorization
Nice to have:
College degree or equivalent preferred
What we offer:
Rewarding Work Culture
Excellent Mentoring, Training and Development Opportunities
World Class Medical, Dental, and Vision Insurance Program
Discounted Stays and Accommodations at Four Seasons Worldwide after 6 Months
Holiday and Vacation pay (9 paid Holidays including Mardi Gras)
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary dry cleaning of employee uniforms
Discounted parking
401k participation with a company matching program