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Food and beverage manager

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Soho Grand Hotel

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Location:
United States , New York

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

70000.00 - 75000.00 USD / Year
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Job Description:

The Soho Diner located in the Soho Grand Hotel seeks a Food and Beverage Manager. Soho Diner is an elevated American diner that pays homage to the neighborhood’s rich history by blending the simple pleasures of a New York five-and-dime with the spirit of the city’s current dining scene. Soho Diner offers an all-day menu of American classics, along with cocktails, natural wines, and restorative, non-alcoholic beverages. We employ a close-knit group of natural-born entertainers, supreme go-getters and masters of hospitality. Candidates must love food and beverage, good music and being around some of the most interesting people in New York City on a daily basis.

Job Responsibility:

  • Ensure that all brand standards are implemented
  • Ensure guest satisfaction is at the forefront of everything we do
  • Work cohesively with all other departments in the hotel
  • Be available at all times in case of emergency
  • Conduct daily effective and informative pre-shift meetings with TMs
  • Monitor the quality and consistency of all Food & Beverage products
  • Professional communication when on company email and in-person communication
  • Attend the weekly managers meetings
  • Ensure all team members maintain the integrity of the brand while providing outstanding guest service at all times
  • When on the floor during service use the time to continually coach and motivate team members
  • Floor Managers are monitoring and participating in guest interaction
  • Ensure Service Standards are being upheld
  • Respond to all guests inquires and issues in a timely manner
  • Maintain positive guest interaction and continue to build loyal working relationships
  • Floor presence, ensuring service standards are consistent
  • Training and evaluating team members in their roles
  • Holding all TMs equally accountable
  • Conducting effective Pre-shifts
  • Scheduling and payroll
  • Assisting with Inventory Controls
  • Building strong rapport with guests

Requirements:

  • Exceptional customer service
  • NYC restaurant experience
  • Positive leadership and supervisory experience
  • Previous NYC restaurant manager experience a must
  • Energetic and detail-oriented with exceptional interpersonal skills
  • Must have working knowledge of Resy and Spot On
  • Excellent written and verbal communication skills along with knowledge of Excel and Word are required
  • Able to work effectively with all department managers
  • Required to work the hours necessary to the success of the business
  • An interest in style, music, fashion, art, and/or or dining and nightlife (pertaining to NYC)
  • Creative problem solver
What we offer:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • 401k (Matching after 1st year up to 6%)

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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