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The Food and Beverage Manager is responsible for the strategic and day-to-day leadership of all food and beverage operations at the Greater Williamsburg Sports and Events Center in Williamsburg, VA. This includes the management of the onsite, concession/fast-casual and counter service areas, and all banquet and catering functions. This individual will lead a diverse team of front-of-house and back-of-house professionals, ensuring exceptional service, high-quality offerings, and profitability across all outlets.
Job Responsibility:
Oversee the annual food and beverage operating plan and budget to ensure alignment with revenue goals and guest experience standards
Manage all food and beverage outlets across the park, including full-service restaurants, counter service locations, and banquet/catering spaces
Recruit, train, schedule, and supervise all F&B FOH team members, including service staff, kitchen staff, and event/catering personnel
Ensure consistent adherence to food safety, sanitation, and workplace safety standards in compliance with local, state, and federal regulations
Implement and monitor purchasing and inventory systems to maintain appropriate stock levels and manage cost controls across all units
Collaborate with marketing and programming teams to develop promotions, packages, and event-driven activations to increase guest spending and enhance brand visibility
Maintain strong relationships with vendors, suppliers, and partners to optimize product quality and pricing
Lead the planning and execution of food and beverage service for internal events, tournaments, banquets, and external rentals
Ensure seamless communication and coordination between kitchen and service staff to maintain consistency in guest service and culinary execution
Uphold compliance with TABC guidelines and all alcohol service regulations
maintain certifications for responsible alcohol management programs (e.g., TIPS or R.A.M.)
Monitor guest satisfaction through feedback loops and service recovery efforts to maintain a high standard of hospitality across all touchpoints
Stay current with industry trends, emerging concepts, and guest expectations to evolve the Mansfield Sports Park food and beverage program
Requirements:
High school, college degree, required or preferred
5 years applicable functional, supervisory and/or management experience, preferably in the golf industry
Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management
Demonstrated quality written, verbal, and interpersonal communication skills
Ability to analyze and solve problems
efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including nights/weekends
Positive attitude, professional manner and appearance in all situations