This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This hotel is owned and operated by an independent franchisee, Chica Linda. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Responsibility:
Oversees Daily Operations and Achieving Targets
Works closely with the manager to forecast sales, covers and payroll costs
Supervises the daily operation and ensures sufficient manning coverage for operations
Assigns the supervisors with responsibilities and tasks that they are best suited for
Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel
Consistently adheres to timeline of deliverables
Maintains consistency in quality of food, beverage, and service above all else
In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed
Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations
This includes in depth and supervision knowledge of bar and wine operations
Detailed knowledge and experience in establishing, training, and executing sales techniques and marketing plans
Always ensures cleanliness and appearance of the restaurant and related areas and takes immediate action if needed or required
Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.)
Is present in the operation during all meal periods
Provides a Leading and Consistent Guest Experience
Is pro-actively engaged in guest service
Promotes sales through direct guests’ contact
Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database
Handles guest complaints and comments competently and swiftly
Leads the service team to personalise guest experience and in accordance with Hotel Standards
Builds strong relationship with local guests and builds loyal following as foundation for a successful operation
Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times
Any other duties/tasks as requested by management
Requirements:
At least 3 year(s) of working experience in the position
Experience or knowledge of F&B Operations is essential
Proficiency in Microsoft Office, Opera PMS, Micros, GXP
Highly developed organizational skills
Possess initiative and pro-activeness
Outstanding verbal and written communication skills
Ability to handle sensitive information in a confidential manner
What we offer:
Discounts on F&B and room rates in 7,000+ hotels world-wide for associates, their parents, parents-in-laws, children, spouse/domestic partner and siblings
Access to Global Learning + Development tool
2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore
20% off Food/Alcohol Bill at all Garcha Group restaurants and bars