This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Food and Beverage Manager for the Affinity Club is based out of The Rock at La Cantera in San Antonio, TX and reports to the Director of the Affinity Club. The role oversees the day-to-day operations of the Spurs Club and is the liaison between the FOH and BOH staff.
Job Responsibility:
Oversee the flow of guests within the club by managing the reservations system and host team
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seats
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
Oversee day to day operations including staff assignments, side-work supervision, inventory management and closing procedures including cash handling and POS reporting
Conduct pre-shift meetings to inform staff about daily specials, VIP guests and reservations for that day
Inspect dining and serving areas to ensure cleanliness and proper setup
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
Work with Concierge and the Membership Manager to ensure all Special Occasion arrangements are delivered with ease (eg. Birthdays, Anniversaries, Honeymoons, etc.)
Order or requisition supplies and equipment for tables and serving stations
Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices
Maintain positive client relations and anticipate guest needs and ensure guest service in accordance with Legends standards
investigate food quality and service complaints
Pro-actively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary, respond to complaints in an expeditious manner
Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
Supervise general cleaning tasks using standard products as assigned to adhere to health standards
Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness
Ensure a safe working and guest environment to reduce the risk of injury and accidents
Other duties as assigned
Requirements:
Must be able to stand for an extended period without aid
Must be fluent in English
Menu planning and development
Must be able to stand or walk for varying length of time
Must be available to work an irregular schedule
Must be able to work extended hours due to business requirements including late nights, weekends, and holidays
The ideal candidate will have a bachelor’s degree with a minimum of 5 years of experience in a fine dining and casual restaurant environment
Knowledge of fine wines and beverage programs required
Must possess a strong knowledge of food and beverage procedures, controls, and administration as well as complete awareness and ability to perform all foodservice functions
Must have at least 1 years’ experience in a high-volume bar
Bilingual in Spanish
What we offer:
medical, dental, vision, life and disability insurance, paid vacation, and 401k plan