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This is a unique and exciting opportunity to join Apex Hotels in Dundee on our Management Apprentice Programme. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the fantastic team as we believe it is our personality, style and friendliness that makes Apex Hotels. We are looking to nurture and develop the next generation of leaders within Apex Hotels. This great opportunity offers a unique route to achieving a BSc (Hons) Degree in Business Management whilst working to gain the necessary skills and leadership experience required for you to begin your successful management career within one of the UK’s leading hotel groups. You will be based within the Food & Beverage Department, reporting directly to the Food & Beverage Manager with support from the operations manager. Following your first six months you will have the opportunity to move into other operational departments, Kitchen and Conference & Events to learn the core, key elements of the guest journey in those areas, creating the ability for you to support each department at key times. The goal is to support you in your journey in becoming a guest focused manager who will be able to step into various Food & Beverage departments seamlessly, supporting day to day delivery.
Job Responsibility
Attend University of Dundee 1 day per week for 4 years
Participating in ongoing training & development to develop personal and professional skills
Ensure the smooth day to day running of the operational area you are assigned in line with Apex Brand Standards
Anticipate guests’ needs whenever possible to exceed expectations
Support relevant Department Head in the smooth onboarding of our people and timely delivery of operational skills training to ensure the highest standards of guest service and satisfaction
Assist in developing and leading hotel specific projects in line with Business Management Curriculum
Assist in the preparation and presentation of reports on matters related to projects to senior management
Demonstrate behaviours reflective of Apex Family Values
Requirements
Entry to the degree level course or expected to gain these from exams currently being undertaken. For example, a Modern Apprenticeship in a relevant area (SCQF Level 6), OR, A Foundation Apprenticeship in a relevant area and two Highers (English, Maths preferred), OR 4 Highers at Grade B or above
Resident in Scotland at the start of their work programme
Right to work in Scotland
No qualification at the same level in the same subject
Passion for the hospitality industry with a desire to progress to a managerial position within the next 5 years
Full commitment to managing the demands of full-time employment and academic study
Good communication and IT skills
Excellent customer care skills
Previous experience of setting high performance standards
What we offer
29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform “Treat Yourself Here”
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family