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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Food and Beverage Guest Service Agent - Bar

Fiji, Tokoriki Island · Job Posted November 17, 2025

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Job Description

Food and Beverage Guest Service Agent position at Sheraton Resort & Spa Tokoriki Island Fiji, responsible for bar service operations, maintaining cleanliness, ensuring guest satisfaction, and following company standards and safety procedures.

Job Responsibility

  • Complete closing duties including storing reusable goods, breaking down goods, cleaning equipment and areas
  • Set up, stock, and maintain work areas
  • Inspect cleanliness and presentation of all china, glass, and silver prior to use
  • Maintain cleanliness of work areas throughout the day
  • Follow company safety and security policies
  • Report accidents, injuries, and unsafe work conditions
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company standards
  • Speak with others using clear professional language
  • Answer telephones using appropriate etiquette
  • Develop positive working relationships
  • Support team to reach common goals
  • Read and visually verify information in various formats

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Eligible for individuals with working rights in Fiji
  • Stand, sit, or walk for extended periods
  • Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
  • Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
  • Move over sloping, uneven, or slippery surfaces and up/down stairs/ramps
  • Reach overhead and below knees, including bending, twisting, pulling, and stooping

What we offer

  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Global community membership
  • Engaging experiences and thoughtful service
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