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The Soho Grand Hotel is looking for a Food & Beverage Manager with flexibility for AMs & PMs shifts to join their team. The Grand Bar & Salon is a throwback to the way bars used to be. When hunger calls, Grand Bar serves a full menu of locally sourced fare for breakfast, brunch, lunch and dinner. Under the guidance of Director of Food and Beverage, the F&B manager oversees the F&B operations of the Grand Bar & Salon. This includes acting as the owner, effectively recruiting, training, scheduling and managing employees, handling customer experiences, growing revenues in accordance with the financial goals of the business. Other responsibilities are to ensure health and safety protocols are adhered to as well as a high level of service. The manager acts as an exemplary member of the company’s hospitality philosophy and takes the necessary steps to achieve objectives in sales, cost containment, team members retention, guest satisfaction/recognition, cleanliness, and sanitation.
Job Responsibility:
Provide genuine, professional service as defined by Soho Grand’s service culture
Follow through with guest requests
ensure service is timely, accurate and maintains a high service standard
Manage restaurant team members with their job functions to ensure optimum service to guests
Maintain a meticulously clean/organized workspace, in accordance with look book standards set, and inventory par levels
Enforcing standards of service on all levels and work on maintaining and improving them with all staff including appearance where necessary
Responsible in training and onboarding new team members. Help with their development to improve their skills and confidence on the floor
Monitor team member performance in all phases of job functions, ensuring that all procedures are carried out to departmental standards
rectify any deficiencies, handle disciplinary problems and counsel team members with the Director of Food & Beverage according to company standards with the support of Casting & Culture
Maintaining ambiance, sound and lights (including public spaces)
Requirements:
3+ years of experience working in high volume & luxury properties and fine dining venues
Excellent in guest service, and the ability to maintain professional service during peak periods
Knowledge of food and all allergies related to food and beverage
Food handler card
Fluency in English both verbal and non-verbal
Provide legible communication
Advanced Microsoft office
Compute basic arithmetic
Have the ability to reach, bend, stoop, climb up and down stairs, carry multiple objects