Food and beverage attendant Job at South Seas (Captiva)

Job Description

The Food & Beverage Attendant at Flippers @ Captiva Landing serves as the welcoming face of this lively and fast-paced outlet, located within the Captiva Landing Water Park. This position is responsible for creating a friendly and engaging experience for all guests — from greeting and taking orders to ensuring accurate transactions and timely delivery of food and beverages to cabana guests. Flippers offers a variety of casual favorites including sandwiches, burgers, salads, soft-serve ice cream, and other sweet treats, making it one of the most popular spots at the resort.

Job Responsibility

Provide exceptional guest service by acknowledging and welcoming all guests
Accurately take guest orders, process transactions through the POS system, handle payments, and return change
Deliver food and beverages to cabana and water park guests promptly
Follow all Standard Operating Procedures (SOPs) and guidelines
Complete daily shift checklists and tasks as assigned
Maintain clear and consistent communication between the Restaurant Manager, Assistant Restaurant Manager, and fellow team members
Participate in pre-shift meetings
Set up, arrange, and stock the outlet with supplies, condiments, bottles, and glassware
Maintain clean, organized, and sanitary conditions in all work areas
Execute the steps of service and uphold company standards
Adhere to all assigned schedules, work areas, and daily responsibilities
Perform other duties as assigned

Requirements

High School Diploma or equivalent required
college degree preferred
Proficiency in POS systems, Inventory Management Systems, and Microsoft Office applications
Strong communication skills
Ability to evaluate and make decisions quickly and accurately in a fast-paced environment
Must perform effectively under pressure
Proven ability to listen, understand, and resolve issues
Must maintain professionalism, objectivity, and composure
Valid Driver’s License (motor vehicle background check required)
Alcohol Awareness Certification (in compliance with Florida state regulations)
Food Handler’s Certification (in compliance with Florida state regulations)
Must be 18 years or older to serve or sell alcohol in the State of Florida
Ability to stand and walk for extended periods of time
Ability to lift up to 40 pounds safely
Must be able to communicate effectively
Required to attend meetings and other functions as directed
Ability to work outdoors in varying Florida weather conditions
Must be available to work days, evenings, weekends, and holidays as required

What we offer

Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4%
Commuter and Company-paid Toll Programs
Complimentary Daily Employee Meal Provided

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