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Food and Beverage Associate

United Kingdom, London 14.50 - 14.90 GBP / Hour · Job Posted June 09, 2026
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Job Responsibility

  • Deliver a personalised, attentive, and intuitive service to members and guests
  • Build rapport and anticipate needs to enhance the overall club experience
  • Provide knowledgeable recommendations across food, beverage, and events offerings
  • Handle requests and feedback professionally and efficiently
  • Take accurate orders and serve food and beverages promptly and courteously
  • Prepare and serve coffee, soft drinks, and alcoholic beverages to company standards
  • Maintain strong product knowledge, including ingredients, allergens, and wellness/functional menu elements
  • Upsell thoughtfully to enhance the member experience
  • Set up and maintain service areas with correct mise-en-place
  • Ensure cleanliness, organisation, and stock levels are maintained at all times
  • Follow all opening/closing procedures and cash handling protocols
  • Work collaboratively with kitchen and bar teams for smooth service delivery
  • Support delivery of private dining, meeting room service, and member events
  • Set up rooms according to event briefs (layout, AV, table settings, etc.)
  • Serve food and beverages during meetings and events with precision and discretion
  • Monitor event spaces (cleanliness, lighting, comfort, functionality)
  • Understand event schedules, key clients, and requirements to ensure flawless execution
  • Maintain high standards of hygiene, safety, and presentation at all times
  • Adhere to licensing laws, health & safety, and company policies
  • Ensure all areas (restaurant, bar, meeting rooms) are clean, stocked, and guest-ready
  • Accurately process payments and maintain records

Requirements

  • Minimum 1 year experience in a hospitality, restaurant, hotel, private members' club, events or premium customer-facing environment
  • Passion for delivering exceptional guest experiences and building genuine rapport with members
  • Strong communication and interpersonal skills
  • Professional, polished and confident service style
  • Ability to remain calm and organised in a fast-paced environment
  • Excellent attention to detail and presentation standards
  • Ability to work across restaurant, bar, lounge, events and meeting room service
  • Strong teamwork skills and willingness to support colleagues across departments
  • Flexibility to work evenings, weekends and member events as required

Nice to have

  • Experience working in a private members' club, luxury hotel, premium restaurant or high-end hospitality venue
  • Barista experience
  • Cocktail and wine knowledge
  • Experience delivering private dining, events or meeting room service
  • Personal Licence holder or licensing knowledge
  • Interest in food, beverage, wellness and lifestyle hospitality concepts

What we offer

  • £450 Gross Refer-a-friend scheme (unlimited referrals!)
  • 50% discount on F&B onsite
  • Reward and discounts platform
  • SmartTech and CycleToWork schemes
  • Access to delicious on shift meals

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