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You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Assistant in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team as we believe it is our personality, style and friendliness that makes Apex Hotels. You will meet great people, have fun at work, develop new friendships, learn new skills. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations.
Job Responsibility:
Be involved in a varied role, working across bar, restaurant, conference and room service facilities
Greet our guests when they arrive with a friendly hello
Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
Gain knowledge of our menus offerings and food and alcohol standards
Requirements:
Take pride in your work
Have a willingness to learn
Have a real passion for food and drink
Have excellent attention to detail
Enjoy chatting to guests
Be great at multi-tasking
Be efficient at solving guest enquiries
Deliver excellent standards
Use initiative
Have a customer service attitude
Have the ability to multi-task and organise a variable work load
Provide excellent attention to detail
Hold a genuine desire to provide a Warmer Welcome to guests
What we offer:
29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App
£200 referral bonus
Contributions to a pension plan
Access to our discounts and wellbeing platform “Treat Yourself Here”
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family