Food and Beverage Assistant Job at 360 Resourcing Solutions (Kilkenny)

Job Description

Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about the hospitality industry and have experience in meetings and events? If so, we want to hear from you! The Kilkenny Hibernian Hotel is looking for a highly motivated Food and Beverage Assistant to join our dynamic team. You will play a key role in ensuring the smooth operation of all food and beverage services for our valued guests.

Job Responsibility

Provide efficient, prompt and courteous service
Serves restaurant and bar guests their orders promptly and courteously
Accurately records guest orders and serves food and beverage orders
Checks periodically with guests to see if they would like anything else
Processes guest checks accurately
Deals with compliments and complaints reporting them to the manager/supervisor
Arranges furniture in the restaurant and bar area as needed
Ensures that the working area and station is stocked with “mise-en-place” and kept clean and tidy at all times
Ensures that all items of service and consumable goods meet the required level of service
Maintains a thorough working knowledge of the restaurant and bar menus, wine and beer list, and content of menu items to be able to advise guests on selection and promote additional sales accordingly
Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous
Assists the food and beverage supervisors and management in the running of the food and beverage outlets
Confers with the Restaurant Manager concerning set-ups and reservations
Has full knowledge of alcohol and liquor policies and regulations, and complies fully with them
stays current with activities in the hotel by reviewing the communication log book each shift
updates log book for next shift
Assists the Food and Beverage Managers when requested
Attends meetings and training required by the Management
Accepts flexible work schedule necessary for uninterrupted service to hotel guests
Continuously seeks to endeavour professionalism in own job function

Requirements

Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting
Proven experience supporting meetings and events
Excellent communication and interpersonal skills, with the ability to build rapport with guests
Strong teamwork and collaboration skills
A positive and enthusiastic attitude with a dedication to exceeding guest expectations
Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
A flexible approach to scheduling, including evenings and weekends
Basic knowledge of food and beverage service procedures is a plus

What we offer

Competitive salary and benefits package
Opportunity to learn from experienced team and gain valuable exposure to the hospitality industry
Work in a dynamic and supportive team environment
The chance to be part of a team creating exceptional guest experiences
B&B discounts across the iNUA Collection group

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