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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Food and Beverage Assistant

United Kingdom, Micheldever 12.71 GBP / Hour · Job Posted April 11, 2026
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Job Description

Work in one of the UK’s most stunning forest locations, developing your skills while providing outstanding service to our guests. Sheltered beneath the protective canopy of ancient oak woodland or situated in the open meadow at the forest edge, our cabins at Forest of Dean offer an escape from everyday life in one of Britain’s most amazing forests. As our Food and Beverage Assistant, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café, a place for guests to relax, refuel, and plan their woodland adventures. Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests. You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.

Job Responsibility

  • Welcome guests warmly and provide exceptional customer service throughout their stay
  • Prepare and serve food and drinks in our café
  • Maintain cleanliness and hygiene standards in all areas
  • Support stock control, restock shelves, and assist with deliveries
  • Operate tills, handle payments, and follow cash handling procedures
  • Work as part of a close-knit team to ensure smooth daily operations
  • Ensure compliance with all health & safety and food hygiene regulations
  • Assist with the set-up and running of events and activities where required

Requirements

  • Experience in a customer-facing role (hospitality or retail preferred)
  • Great communication and interpersonal skills
  • A friendly and approachable attitude
  • Attention to detail and pride in maintaining high standards
  • A flexible approach to working across different tasks and shifts
  • A passion for delivering an excellent guest experience
  • A love for working in beautiful outdoor settings, come rain or shine!

What we offer

  • Generous holiday allowance
  • Performance-based bonuses (5% bonus paid quarterly when customer service targets are met)
  • Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
  • Long service awards and company events
  • Pension scheme
  • One full paid day to volunteer
  • Subsidised meals
  • Health cash plan & life assurance
  • Wellbeing events & activities
  • Save on breaks (discounted and last-minute stays at Forest Holidays and Sykes Cottages)
  • Hundreds of discounts (save on top brands across the UK)
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