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As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
Job Responsibility:
Greet guests, take orders, serve food and drinks, and handle payments
Maintain a clean and organised dining area, reststock supplies, and assist with food preparation as needed
Work agilely to support the rest of the wider business
Ensure guests have a positive, first class dining experience
Work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
Requirements:
Passionate about providing an exceptional guest experience and living through our brand standards
Strong communication skills and the ability to engage with guests in a friendly and professional manner
Ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
Attention to detail and ability to maintain a clean and organised dining area
Flexibility to work varying shifts, including nights, weekends and holidays.
Nice to have:
Food and Beverage experience
What we offer:
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Career and lifestyle breaks – Allowing you to take time off for key life events
Volunteer days – Up to two days per year to support a charity of your choice
Minimum 28 days holiday
Staff Meals on Duty
Flexible working opportunities
Employee of the month scheme with financial bonus
Guest Review Bonus - For every mention you will receive a £5 bonus
Guaranteed day off on your birthday & Reward on MO
Friends & family rates at dozens of Aimbridge EMEA Properties
An opportunity for you and a friend to stay overnight in the hotel on completion of probation period