Follow up Care Coordinator Job at Baptist Health (Florida) (Jacksonville)

Senior Care Coordinator

The Senior Care Coordinator supports the Registered Manager in ensuring the smoo...

Location

United Kingdom , Catford

Salary:

Not provided

Enter Employment

Expiration Date

Until further notice

Requirements

Strong experience as a Care Coordinator in domiciliary or complex care
Ambition and capability to progress towards a deputy/management role
Strong rota management and organisational skills
Good knowledge of complex care tasks (oversight only)
Excellent communication with clients, families, carers and professionals
Confident problem-solver with ability to make decisions under pressure
Proficient in ECM systems, digital care platforms and Microsoft Office
Understanding of CQC regulations and safeguarding
Ability to work hands-on and lead by example

Job Responsibility

Carry out all standard Care Coordinator duties (assessments, care planning, rota building, reviews, communication)
Take ownership of more complex packages to support safer delivery
Handle escalations and more complex client concerns before they reach the Registered Manager
Provide guidance to other coordinators and carers when required
Step in for the Registered Manager during short-term absences for operational continuity
Support with decision-making and prioritising urgent issues
Assist with allocation of work across the coordination function when the service is under pressure
Represent the Registered Manager in meetings when delegated
Conduct initial assessments, risk assessments and care plan updates
Ensure person-centred, clinically appropriate plans are maintained

Fulltime

Care Coordinator I

Provides customer support to business customers via the telephone and/or Interne...

Location

United States

Salary:

16.50 - 21.50 USD / Hour

One Call

Expiration Date

Until further notice

Requirements

A high school diploma or GED is required
Associate or Bachelor’s degree is preferable
or the equivalent combination of education training and work experience
Knowledge of the company’s products services and business operations
Excellent customer service skills
Excellent verbal and written communication skills
Computer navigation and operation skills
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment
Ability to work in an environment that aligns with the company's diversity equity inclusion and belonging standards

Job Responsibility

Provides customer support to business customers via the telephone and/or Internet
Handles customer inquiries and resolves simple and basic support issues such as address changes processing orders warranty or billing/payment
For product or service-related issues will move customer to appropriate Product Support Specialist
Performs other administrative duties as requested
Provides customer support by phone email or instant messaging to business customers
Serves as primary contact for inbound customers issues
Escalates more technical product-related issues to the proper Product Support department
Processes a high volume of customer inquiries of One Call Care Management products and services and resolves a targeted percentage of those inquiries
Troubleshoots customer problems identifies the root cause of the problem and uses tool and resources appropriately to determine how to resolve customer problems
When unable to resolve the problem in a reasonable amount of time will escalate to the appropriate resource

What we offer

Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Fulltime

Care Coordinator I- Bilingual

Join Our Team and Make a Difference! Are you looking for an impactful role where...

Location

United States

Salary:

16.50 - 21.50 USD / Hour

One Call

Expiration Date

Until further notice

Requirements

A high school diploma or GED is required
Associate or Bachelor’s degree is preferable
or the equivalent combination of education training and work experience
Knowledge of the company’s products services and business operations to enable resolution of customer inquiries
Excellent customer service skills
Excellent verbal and written communication skills
Computer navigation and operation skills
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment
Ability to work in an environment that aligns with the company's diversity equity inclusion and belonging standards

Job Responsibility

Provides customer support to business customers via the telephone and/or Internet
Handles customer inquiries and resolves simple and basic support issues such as address changes processing orders warranty or billing/payment
For product or service-related issues will move customer to appropriate Product Support Specialist
Performs other administrative duties as requested
Serves as primary contact for inbound customers issues
Escalates more technical product-related issues to the proper Product Support department
Processes a high volume of customer inquiries of One Call Care Management products and services and resolves a targeted percentage of those inquiries
Troubleshoots customer problems identifies the root cause of the problem and uses tool and resources appropriately to determine how to resolve customer problems
When unable to resolve the problem in a reasonable amount of time will escalate to the appropriate resource
Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge

What we offer

Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Fulltime

Licensed Paramedic- Patient Care Coordinator

Pafford Medical Services is now accepting applications for a dedicated and exper...

Location

United States , Hope

Salary:

Not provided

Pafford EMS

Expiration Date

Until further notice

Requirements

Valid Arkansas Paramedic License
Critical Care or pre-hospital EMS experience (Minimum of 3 years)
BLS Healthcare Provider
ACLS (can be obtained through Pafford education)
12 lead interpretation
A strong desire to provide exceptional medical care and customer service
Enthusiastic team member who possesses the ability to adapt to changes in workflow
Excellent communication and interpersonal skills
Ability to work in a team environment with all levels of health care professionals
The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations

Job Responsibility

Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients
Receive voice and video communications from paramedics, emergency medical technicians, and providers to coordinate care for out-of-hospital patients
Communicate with pre-hospital providers to ensure compliance with patient refusals
Provide patient follow-up after ambulance transport or on-scene treatments
Coordinate care with physicians, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities, and other community agencies
Communicate with patients and patient families during and following EMS response
Follow pre-determined treatment protocols and guidelines in a multi-state response area
Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities
Provide patient care in an urgent care/clinical environment
Administer medications and assist providers with patient procedures

Fulltime

Licensed Paramedic- Patient Care Coordinator

Pafford Medical Services is now accepting applications for a dedicated and exper...

Location

United States

Salary:

Not provided

Pafford EMS

Expiration Date

Until further notice

Requirements

Valid Arkansas Paramedic License
Critical Care or pre-hospital EMS experience (Minimum of 3 years)
BLS Healthcare Provider
ACLS (can be obtained through Pafford education)
12 lead interpretation
A strong desire to provide exceptional medical care and customer service
Excellent communication and interpersonal skills
Ability to work in a team environment with all levels of health care professionals
The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations
A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas

Job Responsibility

Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients
Receive voice and video communications from paramedics, emergency medical technicians and providers to coordinate care for out-of-hospital patients
Communicate with pre hospital providers to ensure compliance with patient refusals
Provide patient follow-up for patients after ambulance transport or on scene treatment
Coordinate care with physician, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities and other community agencies
Communicate with patients and patient families during and following EMS response
Follow pre-determined treatment protocols and guidelines in a multi-state response area
Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities
Provide patient care in an urgent care/clinical environment
Administer medications and assist providers with patient procedures

Fulltime

Associate Patient Care Coordinator

Join our team in New Hyde Park, New York as an Associate Patient Care Coordinato...

Location

United States , New Hyde Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrable experience in scheduling appointments accurately and efficiently
ability to handle and respond to VoiceMail messages in a timely and detail-oriented manner
experience with handling and processing copays and managing patient balance
proven ability to generate and handle referrals effectively
excellent interviewing skills to gather necessary patient information
training skills to guide and educate patients and their families about the care process
ability to work with offshore teams and coordinate care across different locations
strong communication skills to answer queries and provide information to patients and their families

Job Responsibility

Efficiently handle patient check-ins and checkouts
organize and manage patient appointments
handle high-volume phone inquiries
prepare and confirm patient charts for the following day
manage the collection of copays and patient balances
check and respond to voicemail messages
verify patient eligibility and handle referrals

What we offer

Medical insurance
vision insurance
dental insurance
life and disability insurance
401(k) plan

Fulltime

Home Care Service Coordinator

Helping Hands Home Care specializes in care and daily living assistance to an ar...

Location

United States , Hermitage

Salary:

Not provided

Arcadia Home Care and Staffing - an Addus family company

Expiration Date

Until further notice

Requirements

Must complete the agency's employment process
Must be at least 18 years of age
2 Years of Customer service experience required
Must exhibit mature, responsible behavior, and understand consumer confidentiality
Must be able to follow directions, and work as a team
Must have reliable transportation to, and from assignments
Human Resources (Recruiting) experience preferred

Job Responsibility

Assist Area Manager with meeting minimum standards for the operation of non-medical in-home care set forth by state and local agencies
Responsible for updates and compliance with state regulation changes
Responsible for answering calls that come into the office
Responsible for coordinating pre-employment requirements for new employees
Assist with interviews
Responsible for scheduling orientation and performing orientation in the absence of the Area Manager
Ensure the compliance of employees with state regulations
Ensure adequate staff education and evaluations
Assist with referrals and inquiries of the programs the agency provides services for
Responsible for maintaining email account and correspondence

What we offer

Medical, Dental and Vision Benefits
Continued Education
Monthly Bonus
PTO Plan
Retirement Planning
Life Insurance
Employee discounts

Fulltime

Clinical Care Coordinator

Clinical Care Coordinators are responsible for ensuring facilities are scheduled...

Location

United States , Overland Park

Salary:

Not provided

Aria Care Partners

Expiration Date

Until further notice

Requirements

Associate or bachelor’s degree preferred – equivalent work experience accepted
Problem solving—the individual identifies and resolves problems in a timely manner
Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently
Quality control/Attention to detail—the individual demonstrates accuracy and thoroughness
monitors own work to ensure quality and applies feedback to improve performance
Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance
Computer skills – considerable knowledge of computer systems/programs including Excel
Ability to quickly learn, adapt, and navigate new or complex software systems
Ability to work in and utilize multiple systems concurrently

Job Responsibility

Track provider availability and create and communicate monthly schedules for providers
Prepare patient lists for scheduled visits using available reports, create notifications and send to Customer Support Specialist 2 weeks prior to scheduled visit date
Maximize use of clinical days and schedule work efficiently
Manage requests from Customer Support Specialist to ensure residents are seen at upcoming visits in a timely manner and according to clinical need
Remain accessible to Providers throughout day to provide support while providers are in clinic
Use metrics provided to increase efficiency in clinical day and service delivery
Perform other duties as necessary.

What we offer

PTO and Paid Holidays for FT Employees
401k Retirement Plan with a Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.

Fulltime

Follow up Care Coordinator

Baptist Health (Florida)

Location:
United States , Jacksonville

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Follow up Care Coordinator

Senior Care Coordinator

Care Coordinator I

Care Coordinator I- Bilingual

Licensed Paramedic- Patient Care Coordinator

Licensed Paramedic- Patient Care Coordinator

Associate Patient Care Coordinator

Home Care Service Coordinator

Clinical Care Coordinator

Follow up Care Coordinator

Baptist Health (Florida)

Location:United States , Jacksonville

Category:Health and Beauty

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Follow up Care Coordinator

Senior Care Coordinator

Care Coordinator I

Care Coordinator I- Bilingual

Licensed Paramedic- Patient Care Coordinator

Licensed Paramedic- Patient Care Coordinator

Associate Patient Care Coordinator

Home Care Service Coordinator

Clinical Care Coordinator

Location:
United States , Jacksonville

Category:
Health and Beauty

Contract Type:
Not provided

Job Posted:
January 18, 2026