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FOH Supervisor

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Vietnam, Can Tho

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

FOH Supervisor position at Legacy Mekong Can Tho, Autograph Collection, responsible for guest check-ins, account management, payment processing, and supervising front office operations while ensuring excellent guest service and adherence to company policies.

Job Responsibility:

  • Process all guest check-ins
  • Verify guest identity and form of payment
  • Assign rooms and activate/issue room keys
  • Set up accurate guest accounts
  • Enter Marriott Rewards information
  • Ensure rates match market codes
  • Secure payment prior to issuing room keys
  • Compile and review daily reports/logs
  • Complete cashier and closing reports
  • Provide directions and property information
  • Accommodate guest requests
  • Process all payment types and charges
  • Balance and drop receipts
  • Count and secure bank
  • Obtain manual authorizations
  • Notify Loss Prevention/Security of theft reports
  • Assist in training and evaluating employees
  • Serve as role model and first point of contact
  • Develop positive working relationships
  • Follow company policies and procedures
  • Report accidents and unsafe conditions
  • Ensure personal appearance is clean and professional
  • Welcome and acknowledge guests
  • Assist individuals with disabilities
  • Use clear and professional language
  • Stand, sit, or walk for extended periods
  • Move objects weighing up to 10 pounds

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
What we offer:
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Non-discrimination policy

Additional Information:

Job Posted:
November 02, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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