FOH Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
Vietnam, Can Tho

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

FOH Supervisor position at Legacy Mekong Can Tho, Autograph Collection, responsible for guest check-ins, account management, payment processing, and supervising front office operations while ensuring excellent guest service and adherence to company policies.

Job Responsibility:

Process all guest check-ins
Verify guest identity and form of payment
Assign rooms and activate/issue room keys
Set up accurate guest accounts
Enter Marriott Rewards information
Ensure rates match market codes
Secure payment prior to issuing room keys
Compile and review daily reports/logs
Complete cashier and closing reports
Provide directions and property information
Accommodate guest requests
Process all payment types and charges
Balance and drop receipts
Count and secure bank
Obtain manual authorizations
Notify Loss Prevention/Security of theft reports
Assist in training and evaluating employees
Serve as role model and first point of contact
Develop positive working relationships
Follow company policies and procedures
Report accidents and unsafe conditions
Ensure personal appearance is clean and professional
Welcome and acknowledge guests
Assist individuals with disabilities
Use clear and professional language
Stand, sit, or walk for extended periods
Move objects weighing up to 10 pounds

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy

Additional Information:

Job Posted:
November 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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FOH Supervisor