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FOH, facilities support

Denmark, Copenhagen · Job Posted February 21, 2026
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Job Description

A highly self-motivated person with a passionate for customer service, a team player with great attention to detail. The key focus for this role will be to create a single visual point of contact for BlackRock employees and to act as the primary interface between the internal operations of BlackRock and its clients. Providing services to the highest standards as well as representing BlackRock values in appearance, presentation, and manners.

Job Responsibility

  • Welcome all visitors warmly and genuinely to BlackRock, whilst walking them through the process of guest registration, keeping them updated about their host / meeting, taking care of their needs during their visit to BlackRock and wishing them a fond farewell
  • Customer Service
  • Meeting Room Support
  • Office Support
  • Additional Core Requirements
  • Additional responsibilities
  • Risk Management
  • Health & Safety Management (Hybrid FC Role Specific)

Requirements

  • Prior experience in facilities, hospitality, or related field (preferred)
  • Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
  • Ability to effectively deal with stressful situations
  • Ability to work independently
  • Self-motivated
  • confident & energetic
  • Flexible – able to adapt to rapidly changing situations
  • Goal-oriented – able to focus on meeting all performance targets
  • Strong communicator with good presentation skills and strong verbal & written communication skills (English & local language required, additional languages beneficial)
  • Firm First mind-set
  • Client Focus & Relationship Management
  • Proactive & professional approach to customer experience

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