Fm Assistant

About the Role Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient's nutrition and hydration needs, you can make a real difference! Here's an idea of what your shift patterns will be: 4 on 4 off Key responsibilities: Provide menus, take orders from patients and support with all dietary and allergen queries. Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service. Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service. Liaise with ward staff to ensure patients' needs are met in a timely manner. Offer a great customer service by always putting the patient first. Our ideal Ward Hostess/Host will: Awareness of food & hygiene standards Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff. Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business. Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress. It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients. This position is subject to a Disclosure & Barring Service check; costs met by the employer.