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The Housekeeping Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.
Job Responsibility:
Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel
Trains and coaches the staff
Schedules work to be done daily, collects room and floor status sheets for assigned work areas
Monitors each Room Attendant’s daily progress
Inspects completed rooms to assure that all standards have been met
When standards have been missed, brings employee back to room to correct the deficiency
Coordinates work orders in assigned section
Follows up to be sure work is completed
Releases checkout rooms to be sold
Monitors the performance of House Attendants
Assures that there are sufficient supplies on the guest floors
Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Works harmoniously and professionally with co-workers and supervisors
Requirements:
Hospitality degree or equivalent experience
1–2 years of experience in Rooms Division
Proficiency in English and French
Positive attitude
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort