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As a Floor Supervisor, your role involves overseeing a busy housekeeping department. You will work alongside a team to ensure cleanliness throughout guest and hotel premises while maintaining high standards of guest satisfaction and efficiency in collaboration with the Head Housekeeper.
Job Responsibility:
Working in fast paced high energy environment and checking the quality of rooms
Organising staff rotas
Working closely with the supervisory team to support the Head Housekeeper
Supporting the Housekeeping team with ongoing training and development
Maintaining the standards set by HotelCare and our client at all times
Meeting daily targets
Comply with all company health and safety policies and record any maintenance problems, safety hazards, accidents, or injuries
Requirements:
Prior supervisory experience in hospitality, specifically in housekeeping or related areas
Strong knowledge of housekeeping operations and team coordination skills
Physical ability to lift, bend, and stand for extended periods
The ability to work individually and as part of a team
Strong time management skills
Attention to detail
Flexibility and willingness to learn
A ‘Can Do’ attitude
Adaptability to organisational needs
Ability to prioritise and multi-task
Capability to provide excellent customer service
Self-motivation and accountability
Ability to work confidentially and with integrity
Ability to work under pressure and to follow instructions
Awareness of safety regulations and compliance
What we offer:
Up to 28 days paid holidays
A permanent job with flexible working hours
Free Lunch on duty (site dependant)
Full on-site training
Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete)
Career progression with the opportunity to undertake a HotelCare Apprenticeship
Automatic Enrolment into a workplace pension, after 3 months’ service