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The Floor Supervisor is responsible for overseeing the daily operations of the Room Attendant staffs, ensuring that all guest rooms and public areas are clean, well-maintained, and meet the hotel's quality standards.
Job Responsibility:
Inspect guest rooms and public areas to ensure cleanliness and adherence to hotel standards
Train housekeeping employees in order to achieve the standards of cleanliness in guest rooms and public areas
Collect room and floor status report sheets for assigned work areas and assign rooms to attendants
Monitor and manage the inventory of cleaning supplies and equipment
Inspect pantries to ensure all items are stocked in an orderly fashion and in sufficient quantities
Coordinate work orders in assigned areas and follow up on inspections
Ensure compliance with health and safety regulations in housekeeping practices
Maintain a safe working environment and report any hazards or maintenance issues
Requirements:
Reading, writing and oral proficiency in Cantonese, Mandarin and English
A minimum of a high school or equivalent education
Knowledge of tasks performed by the Room Attendants, Public Area Attendants and Runners
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide