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Regal Cinemas is a leading movie theater chain in the United States, known for providing high-quality film viewing experiences combined with excellent customer service. As part of the entertainment industry, Regal Cinemas operates numerous theaters nationwide, offering state-of-the-art amenities such as premium large format screens, advanced sound systems, and comfortable seating options. Their mission focuses on creating memorable entertainment moments for guests while maintaining a welcoming environment. Regal Cinemas values team members who display professionalism, enthusiasm, and dedication to enhancing guest satisfaction and ensuring a smooth theater operation. The role of a team member at Regal Cinemas is dynamic ... Show More
Job Responsibility:
Operate POS system including cash drawer and credit card handling
Upsell premium viewing experiences such as 3D, RPX, IMAX
Promote the Regal Crown Club loyalty program
Ensure tickets are sold in accordance with MPAA rating and company policy
Respond to guest inquiries via phone and in person
Prepare, operate, and clean concession equipment
Comply with food safety laws and alcohol service regulations
Inspect auditoriums and monitor picture and sound quality
Manage crowd control and assist guests in seating
Tear tickets, collect stubs and ensure orderly admission
Perform cleaning duties throughout the theater
Report any unusual situations to management
Participate in opening and closing duties as assigned
Requirements:
Completion of cast certification program or progress toward completion
Ability to perform essential duties
Good communication skills
Ability to perform calculations accurately
Physical ability to lift up to 60 pounds and stand or walk for extended periods
Compliance with company attendance and dress code policies
Possession of current alcohol certification if required for duties
Good public speaking and listening skills
Accurate mathematical skills for transactions
Ability to identify and resolve problems independently
Excellent communication with customers, coworkers, and management
Ability to stand, walk, sit, and lift up to 60 pounds
Willingness to complete required alcohol certification and training where applicable