Floor Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Malaysia, Kuala Lumpur

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Supervising restaurant operations, ensuring compliance with standards and regulations, leading food and beverage teams, providing exceptional customer service, conducting human resource activities, managing staff performance and training, and overseeing financial aspects.

Job Responsibility:

Supervises daily restaurant operations
assists with menu planning
maintains sanitation standards
assists servers and hosts on the floor during peak meal periods
improves guest and employee satisfaction
maximizes financial performance
supervises and manages employees
ensures compliance with food handling, sanitation standards, and applicable laws
provides services above and beyond for customer satisfaction
handles guest problems and complaints
manages service delivery in outlets
oversees financial aspects including purchasing and payment

Requirements:

High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area

Nice to have:

Interpersonal and communication skills
ability to lead and influence others
demonstrates honesty and integrity
advocates sound financial decision-making
understands local, state, and Federal liquor laws

What we offer:

Equal opportunity employer
fostering an inclusive and celebratory environment of unique backgrounds
globally renowned brand with career growth potential

Additional Information:

Job Posted:
October 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Floor Manager