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Lead, inspire and drive results as a Floor Manager at JD Sports. Create standout customer experiences, coach your team to hit targets and bring energy to every shift.
Job Responsibility
Model great customer service, every customer, every time
Coaching team to deliver exceptional service and a ‘service over task’ mentality
Support the Store Manager and Assistant Store Manager to drive sales and KPI performance
Utilise reports to identify trade trends, opportunities and implement action plans
Assist the Management Team to complete weekly visual merchandising direction & promotional launches
Assist in recruiting, inducting and developing team members
Uphold company retail standards and deliver visual excellence
Work with BOH team to ensure product availability and operational excellence
Requirements
Experience in a customer-facing service role
Previous key holder or supervisor experience preferred but not essential
Results driven
A positive attitude
Collaborator with strong communication skills
Passionate to learn with a growth mindset
Loves sports fashion brands
Ability to work efficiently in a fast-paced team environment
Nice to have
Previous key holder or supervisor experience
What we offer
Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
Training and development opportunities
Opportunity to progress across all areas of the business
Access to our attractive staff discount
Access to our Employee Assistance Program & Mental Health champions
One month paid parental leave for full-time employees