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Floor Manager - Birchwood at The Conduit

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Levy

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Location:
United Kingdom , London

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Contract Type:
Employment contract

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Salary:

37800.00 GBP / Year

Job Description:

We're looking for a Floor Manager to lead service on the floor and ensuring the smooth, efficient and high-quality delivery of the guest experience at The Conduit - one of London's leading private members' clubs.. This is a hands-on role, acting as the operational lead during service — managing flow, supporting the team and maintaining standards, while working closely with management to drive performance. Birchwood at The Conduit, led by chef Will Devlin, is a brand-new cafe and wine bar that will bring a fresh, ingredient-led approach rooted in seasonality and sustainable sourcing. Expect bold, thoughtful dishes and a space designed for connection in the heart of Covent Garden. Birchwood at The Conduit is a collaboration between Birchwood, Levy UK and The Conduit

Job Responsibility:

  • Take full ownership of the floor to ensure smooth, efficient service
  • Lead and direct the team, managing pace, priorities and service flow
  • Stay visible on the floor, supporting staff and engaging with guests
  • Deliver high-quality guest experiences and build strong relationships
  • Handle guest feedback proactively and resolve issues effectively
  • Lead, coach and support front-of-house team members during service
  • Run pre-service briefings and communicate key updates clearly
  • Coordinate operations across FOH, kitchen and bar to ensure readiness
  • Support commercial goals through upselling, stock control and labour efficiency
  • Ensure compliance with health safety hygiene and company standards while fostering a positive team culture

Requirements:

  • Experience in a supervisory or floor management role
  • Strong understanding of restaurant service and operations
  • Confident leading a team in a fast-paced environment
  • Excellent communication and organisational skills
  • Passion for hospitality and guest experience
  • Confident and decisive leader
  • Strong organisational and multitasking skills
  • Calm and solutions-focused under pressure
  • Highly present and engaged on the floor
  • Positive, proactive and team-oriented
What we offer:
  • Healthcare & wellbeing support (Medicash, Aviva Digicare - Free annual healthcare check, mental health, dental & optical)
  • Gym discounts & wellness programmes
  • 23 days holiday + bank holidays + your birthday off
  • Paid meals on duty
  • Pension & life assurance
  • Ongoing training & development opportunities
  • Exclusive discounts on travel, retail & entertainment
  • VIP access to last-minute events and experiences
  • 2 days additional leave, following return from Maternity leave during first year back
  • Competitive and supportive family benefits & day off for baby's first birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products
  • TRONC

Additional Information:

Job Posted:
May 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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