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We are recruiting a Floor Host to be part of the Rapport team, based at our client's office in Fenchurch Street. You will be part of a large and diverse team that supports our client: a Fortune Global 500 company, where excellence and creativity are the norm every single day. This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences. Time management is an integral part of this role. The ability to take ownership is key to success and fantastic communication is essential.
Job Responsibility:
Providing an exceptional welcome to customers to the building
Ensuring the smooth running of day-to-day operation on the floor and a safe working environment for all floor occupants
Improving customer engagement in all areas
Ensuring all equipment/technology is in working order and report when required
Maintaining high standards so that customer’s expectations are consistently exceeded
Checking that all meeting rooms are set up correctly according to the agreed specification
Requirements:
Positive, outgoing personality
Ability to easily build rapport with key stakeholders
Proactive, flexible and adaptable
Great attention to detail
Ambition to learn and grow
Excellent personal presentation and interpersonal skills
Computer literate
Excellent communication skills, verbal and written
Professional telephone and email etiquette
Ability to work independently and manage own workload