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14forty Logo 14forty · Hospitality and Tourism

Floor Host

United Kingdom, London Employment contract 30000.00 GBP / Year · Job Posted January 29, 2026
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Job Description

We are recruiting a Floor Host to be part of the Rapport team, based at our client's office in Fenchurch Street. You will be part of a large and diverse team that supports our client: a Fortune Global 500 company, where excellence and creativity are the norm every single day. This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences. Time management is an integral part of this role. The ability to take ownership is key to success and fantastic communication is essential.

Job Responsibility

  • Providing an exceptional welcome to customers to the building
  • Ensuring the smooth running of day-to-day operation on the floor and a safe working environment for all floor occupants
  • Improving customer engagement in all areas
  • Ensuring all equipment/technology is in working order and report when required
  • Maintaining high standards so that customer’s expectations are consistently exceeded
  • Checking that all meeting rooms are set up correctly according to the agreed specification

Requirements

  • Positive, outgoing personality
  • Ability to easily build rapport with key stakeholders
  • Proactive, flexible and adaptable
  • Great attention to detail
  • Ambition to learn and grow
  • Excellent personal presentation and interpersonal skills
  • Computer literate
  • Excellent communication skills, verbal and written
  • Professional telephone and email etiquette
  • Ability to work independently and manage own workload

What we offer

  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Learning and development opportunities
  • WOW Awards for exceptional contributions
  • One paid day off annually to support a cause
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