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As the Floor Hospitality Manager, you will be responsible for ensuring the smooth running and delivery of the events, conferences and functions that take place on site. You will be an ideal fit if you have experience of running large scale conferences and functions and are comfortable running the floor of the event. It is key that service standards remain high throughout, and it is the responsibility of the Floor Hospitality Manager to ensure this. You will have the opportunity to inspire and motivate the front of house team with your leadership ability and drive excellence in all aspects of food and service delivery.
Job Responsibility:
Delivery of the various conference, events and functions that take place on site
Act as a vital link between the front of house teams and senior managers on site, to ensure high-quality service delivery
Assist with staff training and development
Take ownership of key admin and paperwork tasks related to the event you are leading
Step in as the main point of contact during the Manager’s absence
Uphold and represent the Compass Group UK&I brand professionally at all times
Requirements:
Previous leadership or supervisory experience in a similar hospitality or catering role
Excellent communication and organisational skills
A positive, can-do attitude with a drive to develop and lead others
Experience in managing and motivating teams
Adaptable and ready to embrace new challenges
Must have own mode of transportation
Nice to have:
Someone passionate about delivering exceptional customer service
What we offer:
20 days annual leave (excluding bank holidays and national holiday days)
Free staff meals whilst on site
Free staff parking whilst at work
Access to Compass Group company perks & benefits
Perks for Works discounts and promotions
Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks