Floor Director

• Day to day supervision, coaching, mentoring, and training of selling team, leading by example and ensuring excellent client service
• Manage Métier merchandising for floor of responsibility
• Identify and address daily stock needs by floor
• Fully responsible for bi-annual attendance and preparation for buy for corresponding areas of responsibility
• Ensures visual standards are met
• Monthly identification of a key Métier focus or a Standard of Service to focus on
• Build contests, measurable selling campaigns or the like to bring about incremental improvement in business
• Consistent communication with Managing Director and store management team
• Weekly reporting and presenting business updates at Leadership meeting
• Able to conduct full analysis of business issues and opportunities effecting decided strategies onto the floors and with the teams
• Analyze productivity by Sales Associate and conduct Monthly Individual Productivity meetings coaching and setting goals for increased performance
• Writes and delivers annual performance appraisals
• Addresses all performance issues in a timely manner
• Responsible for timely preparation of inventories and cycle counts, including partnering with Operations Director in the reconciliation of discrepancies
• Ability to represent Leadership of entire store in the absence of the Managing Director
• Observant of support team, and Guard team productivity and adherence to policy
• Ability to gain partnership on store needs, and lead these teams although not direct reports
• P&L responsibility and responsibility for meeting sales and budget plan and adhering to payroll budget
• Also responsible for shrinkage and loss prevention company goals
• Client Services, Policy interpretation, Recommendation for hiring and promotion, Buying decisions, Merchandising efforts

• Minimum 3 years prior Store Management experience, or flag ship Assistant Store Manager Experience
• Previous buying experience relative to Floor responsibility
• Individual Management of multi person teams
• Prior reporting functions to Executive management and Merchant levels
• Bachelor’s Degree preferred
• Managing people and projects, a good team leader, and motivational mentor
• Creativity within effective business management and growth
• Detailed, diligent, thorough, reliable, effective time management skills are KEY to this position
• Effective decision making skills
• Proficient at presentations, store meetings, Commercial Director and Executive visits
• Working knowledge of Excel, Lotus Notes, Microsoft Office, Powerpoint (preferred)
• Comfortable with calculations and formulas
• Need to be a critical and creative thinker
• Even tempered and ability to continuously multi-task
• Managing stress and coaching through conflict when needed
• Resolution on store issues by floor, and in total when manager on duty
• Experience working with public and independently satisfy client requests
• Prioritize tasks and communicate time sensitive information to appropriate parties
• Keen eye to product and future trends needed for buying responsibility
• Must be extremely professional and able to interact with all levels of management and the public.
• Travel required, 3-5 weeks annually to Paris

Knowledge of French language helpful