Floor Concierge Job at 14forty (London)

Floor Concierge

Lexington Reception Services (LRS) is about providing excellent service to our c...

Location

United Kingdom , London

Salary:

33932.06 GBP / Year

Elior UK

Expiration Date

Until further notice

Requirements

Relevant corporate / hospitality/ customer service experience
Ideally have experience working with systems
High degree of accuracy
Excellent communication skills
Good time management

Job Responsibility

Provide a world-class, client-facing Front of House service
Proactively anticipate our client needs at all stages of the customer journey
Welcome visitors, manage queues, check IDs, issue passes, and escort VIPs
Ensure seamless coordination with Reception and Security to deliver a five-star service
Sign in visitors, direct guests, and complete daily handovers
Manage Tour Guides, their parties, and the VIP diary
Maintain cleanliness and order in the Concourse Reception, report issues, and ensure follow-up
Issue forgotten passes and ensure good housekeeping standards are met
Manage the cloakroom, issue lockers, maintain records, and ensure cleanliness
Set up and support functions and meeting rooms, including AV requirements

What we offer

Free, tasty meals
Flexible working
Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days
Leave for life’s important moments
Give back time - paid volunteering days
Room to grow - career development and learning opportunities
Wellbeing first - mental health support and wellbeing perks
Financial security - pension schemes and life assurance
Exclusive discounts - save on entertainment, leisure, and even travel

Fulltime

Concierge

Location

United States , Tarzana

Salary:

17.27 - 20.72 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
or one to three years related experience and/or training
or equivalent combination of education and experience
Basic First Aid and CPR certification where required
Must successfully complete all Atria specified training programs
Able to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Able to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Job Responsibility

Serves as point of contact for all resident requests and telephone calls except those of an emergency nature (includes, but not limited to helping residents who require assistance making outgoing calls
answering questions about activities, outings, and appointment times
putting residents in contact with appropriate dept. managers
providing stamps
making change)
Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services
following up after services were rendered to confirm that they were satisfactory)
Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services
tracking residents’ and family members’ concerns and complaints and immediately making department managers aware)
Answers questions regarding local stores, attractions and services

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Guest Experience Team Leader (Front Office)

Be the face of luxury. As a Guest Experience Team Leader, you will lead from the...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Diploma or Degree in Hospitality or related field
Experience in luxury hospitality or front office operations
A flair for guest engagement and personalised service
Strong situational awareness and the ability to think on your feet
Emerging leadership skills with a hands-on, lead-by-example approach
Excellent communication skills and attention to detail
Flexibility to work shifts, weekends, and public holidays

Job Responsibility

Lead daily front-of-house guest experience operations, ensuring every interaction reflects warmth, precision, and care
Personally engage with guests, anticipating needs and creating memorable, tailored experiences
Coordinate VIP arrivals, special occasions, and personalised touches that elevate the guest journey
Guide and coach Guest Experience Executives on the floor, driving service consistency and confidence
Act as the first point of escalation, resolving guest concerns with empathy, ownership, and speed
Collaborate closely with Front Office, Concierge, Housekeeping, and F&B to ensure seamless delivery
Support and execute guest recognition initiatives and service enhancements
Monitor real-time guest feedback and service flow, making on-the-spot decisions to uphold standards

What we offer

Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant

Fulltime

Temporary Luxury Office Assistant

Our client is seeking a dedicated Luxury Office Assistant to ensure an exception...

Location

United Kingdom , London

Salary:

14.85 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong organisational skills and attention to detail
Excellent communication and interpersonal abilities
Ability to work independently and as part of a team
Proficient in office software and tools
A proactive approach to problem-solving and customer service

Job Responsibility

Serve as the primary point of contact for all office-related services and facilities
Assist teams during their office visits, demonstrating excellent service skills
Build and maintain strong relationships with the serviced office provider and key personnel
Stay updated on new services and events from the serviced office provider to ensure effective promotion
Collaborate with office PAs for meeting room setups as required
Maintain a visible presence in the office through regular floor walks to assist employees and visitors
Help manage desk and meeting room bookings in line with company policies
Collaborate with HR to gather feedback regarding office space and protocols
Ensure the office is clean, tidy, and ready for use, adhering to clear desk policies
Act as the first point of contact for office issues, liaising with the building provider for prompt resolutions

Parttime

Night Porter - Holiday Cover

We currently have an amazing opportunity to join our Concierge Team as a Part-Ti...

Location

United Kingdom , Alnwick

Salary:

Not provided

Bespoke Hotels

Expiration Date

June 28, 2026

Requirements

Full clean UK driving licence
over 25
ability to deliver great service
passionate about hospitality
reliable
willing to learn

Job Responsibility

Complete statutory fire and security checks
provide room service, preparing and serving food to Company standards
complete daily hand over procedures
ensure corridors are clear
fire extinguishers and fire doors secure
conduct safety floor checks during the night
security of building and guest
serving drinks in the bar
ensuring all public areas kept clean and tidy
answering both internal and external calls professionally

What we offer

Company Pension Scheme
Preferential Accommodation Rates with Bespoke Hotels
Staff and Family/Friends Rates at Bailiffgate Hotel
10% discount on Food at Alnwick Castle Golf Club
Discount on F & B at Bailiffgate Hotel
Staff Uniform Provided
Seasonal Passes to Alnwick Castle
Share of service charges monthly

Parttime

!

Retail Sales Support & Beauty Concierge

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom...

Location

United States , Tarzana

Salary:

18.85 - 19.65 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to work a flexible schedule based on business needs
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Job Responsibility

Work with the team to ensure the salesfloor stays 'runway ready', and is sized and filled in through re-merchandising and straightening throughout the day
Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
Demonstrate expertise in all technologies used in the store environment
Adhere to all operational, merchandise and asset protection standards
Promote initiatives like our Nordstrom Rewards program
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards

What we offer

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
PTO accruals, Holidays

Fulltime

Spa Concierge

As a Spa Concierge, you are the first and last impression for each guest who ent...

Location

United States , Fort Collins

Salary:

17.16 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Ability to work in a fast-paced environment and maintain professionalism
Ability to pivot and navigate through change
Comfortable interacting with guests in a spa setting
Leadership experience in a similar role or front-office operations
Comfort level with driving company sales goals and initiatives
Proficiency in English language (reading, writing, and verbal)
Computer proficiency
Previous customer service and telephone reservations experience
Basic accounting skills (for daily closing procedures)

Job Responsibility

Is a steward of the Woodhouse brand
Serves as primary support for the spa’s manager, therapists, and guests
Ensures that every guest has a friendly, inviting, and memorable experience, including a warm welcome and introduction to the changing lounge and amenities per the Woodhouse experience
Answers incoming calls and listens to our guests’ needs to schedule appointments or provide service recommendations and collect payment for services
Partners with the therapists to increase their guest retention by scheduling the guest’s next appointment during the check-out process
Drives service and retail sales/awareness by educating guests on products and services recommended by either the therapist or the concierge
Remembers the small details that make Woodhouse Spa special: guests’ favorite drinks, a warm neck wrap, and/or personal information like birthdays and anniversaries
Must be able to work weekends and some holidays
Must comply with all company policies and procedures
Regular and consistent attendance is required to perform the essential functions of this position

What we offer

401(k)
Company parties
Competitive salary
Employee discounts
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program
Team Building
Employee Discounts

Parttime

Front of House Coordinator

We have a wonderful opportunity for a Front of House Coordinator to join our vib...

Location

United Kingdom , London

Salary:

33700.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Ideally, have at least one year of customer service experience in a similar role (e.g., front-of-house reception experience in a luxury hotel, premium airline, or corporate environment)
Be enthusiastic with integrity, a can-do attitude, and great attention to detail
Possess passion about delivering great service and taking responsibility for the contribution to the team
Be able to create a friendly and collaborative environment, ensuring uncompromising standards of cleanliness, creating a safe workplace
Have great interpersonal skills, an outgoing and vibrant personality
Demonstrate an excellent command of the English language, both in verbal and written communication

Job Responsibility

Providing the highest level of service and care to all of our client's employees and visitors in line with service level agreements and set policies and procedures throughout the Client's Ground Floor receptions, including lobby hosting
Delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner according to the defined procedure with eye contact and a friendly smile
Maintaining a strong awareness of business activity and building facilities (to advise and direct guests appropriately) and communicating all updates to your team members
Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner
Communicating effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication
Communicating to the Senior Team Member, Assistant Contract Manager and Contract Manager about any new / ongoing / potential issues and complaints so that they are addressed accordingly, followed up promptly with a detailed email
Working efficiently as part of the team, listening, taking and giving instructions from senior team and colleagues to ensure that all daily tasks are completed
Reporting all maintenance faults/hazards and cleaning requests to the helpdesk, monitoring their progress to ensure issues are promptly rectified, and escalated as necessary to your Superior

What we offer

Exclusive travel and grocery discounts
Life assurance and cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Learning and development opportunities
WOW Awards
One paid day off annually to support a cause you're passionate about

Fulltime

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Floor Concierge

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