Floor Concierge Job at Elior UK (London)

Floor Concierge

We have an exciting opening for a Floor Concierge (Lounge Concierge) to join our...

Location

United Kingdom , London

Salary:

35000.00 - 36000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

An upbeat, enthusiastic team player with integrity and a genuine can-do attitude
Naturally outgoing and energetic, with the ability to build strong rapport quickly
Passionate about delivering exceptional service and consistently going the extra mile
Demonstrates excellent personal presentation, interpersonal, and communication skills
A flexible self-starter with strong attention to detail and the initiative to take ownership
Equally comfortable working independently, able to manage your own time, priorities, and responsibilities effectively
Thrives under pressure during busy periods while staying motivated and productive during quieter times
Comfortable working independently for extended periods, taking full ownership of the front-of-house experience while remaining a collaborative and engaged member of the broader team

Job Responsibility

First point of contact for all visitors to the Business Lounge, responsible for creating a warm, welcoming, and professional environment
Provide support to clients with any IT or connectivity issues
Taking full ownership of the space, ensuring all areas are maintained to the highest standard
Respond calmly and effectively to last-minute requests and changes, while coordinating the timely booking and delivery of portable equipment, hospitality, and other services
Building and maintaining strong working relationships with team members, service providers, hosts, and clients
Attend all wider team meetings, events, training sessions, departmental cross-training, and team-building activities

What we offer

Exclusive travel and grocery discounts
Life assurance and cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Learning and development opportunities
WOW Awards for outstanding peers
One paid day off annually to support a cause

Fulltime

New

Client Consultant & Makeup Artist - Beauty Concierge

As a Client Consultant, you are an essential part of a team that delivers the ex...

Location

United Kingdom , Manchester

Salary:

13.80 GBP / Hour

Selfridges

Expiration Date

July 06, 2026

Requirements

Strong Makeup Artistry skills and experience
A great communicator. You will adapt your style and service to suit customer needs and preference. You personalise all communication with clients and keep My Yellow Book updated to enable you to demonstrate a deep knowledge of their preferences & interests
A sales and service expert. You’ll act as a personal concierge to your clients by quickly assessing their needs and delivering an exceptional service
introducing them to colleagues where appropriate
Well Informed. You are an expert in your division, and you demonstrate excellent product knowledge. You are aware of store events services and reasons to visit that may appeal to your established and prospective clients
Connected. You understand the importance of building relationships across the shop floor. You know exactly who to take a client to when you need extra product knowledge or to continue their experience across the store.
Curious. You will seek to discover more about your clients and their preferences, and you will seek opportunities to stay ahead of latest trends and expand your product knowledge outside of your division.
Tech savvy. You embrace the clienteling tools available to you to manage your client book and you understand the importance of using an omni-channel approach
A proud shopkeeper. You understand there are various elements of your role. From maintaining a clean and tidy environment, helping with cashing up and supporting the wider team when needed, you will be flexible in your role
Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation

Job Responsibility

Advise and recommend customers on Beauty products tailored to their specific needs. Carry out makeup looks and demonstration where necessary
Create the extraordinary by identifying and connecting with potential clients shopping in your department and be able to quickly assess and cater to their needs in the moment
Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock, cashing up and organising rails, to hosting and ensuring accurate data capture at POS and encouraging opt in you understand there is more to the customer experience than just selling
Dedicate time to building a client base within your division and nurturing long-term relationships through proactive client development. You’ll do this through personalised updates to your clients on new products and experiences based on preferences and interests with a focus on driving OB brands & your divisions key products
Elevate our customers’ experiences by providing a seamless connection/introduction to the rest of the store including with our Brand Partners for whom you are a recognised and trusted member of the team
Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors, striving to be an expert in your division
Understand and follow health, safety and security procedures, and play an active role in preventing stock loss

Parttime

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Beauty Concierge

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy envi...

Location

United States , La Jolla

Salary:

18.85 - 19.65 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

Enthusiasm and a sense of adventure, see the glass as half full
Accountability, initiative, and a high level of ownership
Organizational skills, attention to detail, and ability to prioritize multiple tasks
A calm head in a busy retail environment
Solid math, verbal, and written communications skills
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Job Responsibility

Share your love of beauty trends and tell customers all about product knowledge
Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
Defuse customer situations and provide resolution in a timely and effective manner
Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

What we offer

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
performance-based incentives/bonuses
401k
medical/vision/dental/life/disability insurance options
PTO accruals
Holidays

Fulltime

Concierge

Location

United States , Tarzana

Salary:

17.27 - 20.72 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
or one to three years related experience and/or training
or equivalent combination of education and experience
Basic First Aid and CPR certification where required
Must successfully complete all Atria specified training programs
Able to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Able to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Job Responsibility

Serves as point of contact for all resident requests and telephone calls except those of an emergency nature (includes, but not limited to helping residents who require assistance making outgoing calls
answering questions about activities, outings, and appointment times
putting residents in contact with appropriate dept. managers
providing stamps
making change)
Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services
following up after services were rendered to confirm that they were satisfactory)
Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services
tracking residents’ and family members’ concerns and complaints and immediately making department managers aware)
Answers questions regarding local stores, attractions and services

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Guest Experience Team Leader (Front Office)

Be the face of luxury. As a Guest Experience Team Leader, you will lead from the...

Location

Singapore , Singapore

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Diploma or Degree in Hospitality or related field
Experience in luxury hospitality or front office operations
A flair for guest engagement and personalised service
Strong situational awareness and the ability to think on your feet
Emerging leadership skills with a hands-on, lead-by-example approach
Excellent communication skills and attention to detail
Flexibility to work shifts, weekends, and public holidays

Job Responsibility

Lead daily front-of-house guest experience operations, ensuring every interaction reflects warmth, precision, and care
Personally engage with guests, anticipating needs and creating memorable, tailored experiences
Coordinate VIP arrivals, special occasions, and personalised touches that elevate the guest journey
Guide and coach Guest Experience Executives on the floor, driving service consistency and confidence
Act as the first point of escalation, resolving guest concerns with empathy, ownership, and speed
Collaborate closely with Front Office, Concierge, Housekeeping, and F&B to ensure seamless delivery
Support and execute guest recognition initiatives and service enhancements
Monitor real-time guest feedback and service flow, making on-the-spot decisions to uphold standards

What we offer

Career growth opportunities
Unique strong culture
Best-in-industry training
Complimentary stays at Four Seasons properties (based on availability), with discounted meals
Paid holidays/vacation
Dental and medical/life insurance
Employee service awards/Birthday Gift
Annual employee party/social and sporting events
Complimentary meals in dedicated employee restaurant

Fulltime

Temporary Luxury Office Assistant

Our client is seeking a dedicated Luxury Office Assistant to ensure an exception...

Location

United Kingdom , London

Salary:

14.85 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong organisational skills and attention to detail
Excellent communication and interpersonal abilities
Ability to work independently and as part of a team
Proficient in office software and tools
A proactive approach to problem-solving and customer service

Job Responsibility

Serve as the primary point of contact for all office-related services and facilities
Assist teams during their office visits, demonstrating excellent service skills
Build and maintain strong relationships with the serviced office provider and key personnel
Stay updated on new services and events from the serviced office provider to ensure effective promotion
Collaborate with office PAs for meeting room setups as required
Maintain a visible presence in the office through regular floor walks to assist employees and visitors
Help manage desk and meeting room bookings in line with company policies
Collaborate with HR to gather feedback regarding office space and protocols
Ensure the office is clean, tidy, and ready for use, adhering to clear desk policies
Act as the first point of contact for office issues, liaising with the building provider for prompt resolutions

Parttime

Retail Sales Support & Beauty Concierge

Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom...

Location

United States , Tarzana

Salary:

18.85 - 19.65 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to work a flexible schedule based on business needs
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Job Responsibility

Work with the team to ensure the salesfloor stays 'runway ready', and is sized and filled in through re-merchandising and straightening throughout the day
Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
Demonstrate expertise in all technologies used in the store environment
Adhere to all operational, merchandise and asset protection standards
Promote initiatives like our Nordstrom Rewards program
Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
Fulfill customer orders in a timely manner following quality standards

What we offer

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
PTO accruals, Holidays

Fulltime

Spa Concierge

As a Spa Concierge, you are the first and last impression for each guest who ent...

Location

United States , Fort Collins

Salary:

17.16 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Ability to work in a fast-paced environment and maintain professionalism
Ability to pivot and navigate through change
Comfortable interacting with guests in a spa setting
Leadership experience in a similar role or front-office operations
Comfort level with driving company sales goals and initiatives
Proficiency in English language (reading, writing, and verbal)
Computer proficiency
Previous customer service and telephone reservations experience
Basic accounting skills (for daily closing procedures)

Job Responsibility

Is a steward of the Woodhouse brand
Serves as primary support for the spa’s manager, therapists, and guests
Ensures that every guest has a friendly, inviting, and memorable experience, including a warm welcome and introduction to the changing lounge and amenities per the Woodhouse experience
Answers incoming calls and listens to our guests’ needs to schedule appointments or provide service recommendations and collect payment for services
Partners with the therapists to increase their guest retention by scheduling the guest’s next appointment during the check-out process
Drives service and retail sales/awareness by educating guests on products and services recommended by either the therapist or the concierge
Remembers the small details that make Woodhouse Spa special: guests’ favorite drinks, a warm neck wrap, and/or personal information like birthdays and anniversaries
Must be able to work weekends and some holidays
Must comply with all company policies and procedures
Regular and consistent attendance is required to perform the essential functions of this position

What we offer

401(k)
Company parties
Competitive salary
Employee discounts
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program
Team Building
Employee Discounts

Parttime

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Floor Concierge

Job Description

Job Responsibility

Requirements

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