Floor Captain Team Leader

We are looking for an experienced Lead Facilities Assistant with a background in facilities or mailroom environments. As the Floor Captain, you will be the facilities brand ambassador responsible for proactively taking charge of your area of responsibility, bringing the workplace experience to life for office users. The successful candidate will be the go-to face of Anabas, ensuring client needs are met and services are delivered to an exceptional standard, always looking for opportunities to amaze in every interaction. This is a highly client-facing role requiring excellent customer service skills, high standards in operational delivery, and the ability to understand and meet client requirements. The role also includes team management responsibilities, so you must be able to motivate, manage, and coach staff effectively.