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Floating Support Team Member

United Kingdom, Norwich 28153.00 - 32578.00 GBP / Year · Job Posted May 27, 2026
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Job Description

The main purpose of the job is to understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages. The post holder will be part of a team providing person centred and trauma informed support to single homeless people living within homeless services accommodation.

Job Responsibility

  • Understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages
  • Provide person centred and trauma informed support to single homeless people living within homeless services accommodation

Requirements

  • Someone with the passion and drive to support anyone finding themselves in this situation
  • Evidence of emotional resilience and tenacity to provide support, even when faced with resistance
  • Experience of supporting people who have poor mental health, addictions or who are ex-offenders
  • Ability and willingness to be flexible
  • Someone who is able to drive, as we are supporting people in the community and hostels

What we offer

  • Comprehensive training programme whilst gaining experience in criminal justice, social care, mental health, and housing law
  • Personal development programme tailored to your interests
  • Up to 29 days holiday plus an additional birthday holiday
  • Employee Assistance Programme (EAP) with 24hr helpline and up to 6 sessions of counselling per year
  • Access to GP appointments 24/7 365 days a year
  • Salary sacrifice schemes for lower tax and increased pension contributions
  • Access to discounted products and services including Blue Light discount card, wellbeing platform, pension scheme and life assurance

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