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Floater Medical Receptionist Bilingual

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Humana

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Location:
United States , Kissimmee

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

38000.00 - 45800.00 USD / Year
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Job Description:

Become a part of our caring community and help us put health first. The Floater Medical Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Medical Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Job Responsibility:

  • Receives and correctly routes incoming and outgoing telephone calls and accommodates visitors
  • Operates a switchboard or multi-line phone and maintains long distance call logs
  • Takes and distributes accurate messages
  • Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs
  • Alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
  • Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address
  • Miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages

Requirements:

  • Experience in a fast pace/high volume environment
  • Minimum of 1-year professional experience as a Medical Receptionist in ‘front-office’ direct patient care contact
  • Experience with MS Outlook
  • Basic Computer knowledge
  • Bilingual (English/Spanish)
  • Must be a team player with excellent communication skills
  • Willingness to learn and be cross trained in other roles based on business need

Nice to have:

  • Experience with HEDIS
  • Experience with Electronic Medical Records
  • Previous experience in a geriatric setting
What we offer:
  • Blue Cross and Blue Shield Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
  • Bonus incentive plan

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Parttime
Work Type:
On-site work
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