Float Patient Experience Coordinator

• Welcome patients and conduct check-in with required forms
• Work in partnership with Prosano leadership to provide seamless and integrated service to our patients
• Lead the scheduling and patient visit coordination functions within the practice management system
• Ensure our patients are always delighted with the level of care they receive
• Act as an ambassador in the local community by nurturing relationships with other healthcare providers, social/community organizations, and marketing partners
• Perform other duties as assigned
• Working hours may include extended hours
• This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed

• Experience in a patient-facing or customer-facing position
• Excellent patient or customer service and communication skills
• A flexible and positive attitude
• A proactive and adaptable working style
• able to cover tasks as they arise
• Impeccable judgment
• Proficient PC skills
• High school diploma or GED required (bachelor’s degree preferred)
• A Basic Life Saving (BLS) Certification required
• An active Arizona fingerprint clearance card
• Proof of vaccination - Prosano Health Solutions employees will need to comply with center vaccination requirements and provide full proof of vaccination status as part of the pre-employment screening process.

Medical Assistant Certification (preferred)