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Flights And Ticketing Specialist

United Kingdom, London 35000.00 GBP / Year · Job Posted June 09, 2026
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Job Responsibility

  • Handle post?booking tasks — amendments, cancellations, schedule changes, customer requests
  • Process flight changes, refunds, reissues and repricing
  • Manage ticketing accuracy across PNRs, fare rules and documentation
  • Work with airlines, consolidators, Aviate and direct?connect platforms
  • Support BSP processes including ADM awareness

Requirements

  • Tour operator / airline background
  • Strong post?booking experience
  • Advanced Galileo GDS skills — PNR servicing, ticketing, refunds, reissues
  • Aviate and BA NDC experience
  • Airfare & ticketing knowledge including fare rule interpretation
  • High accuracy, organisation and workload management
  • Excellent communication and customer service

What we offer

  • 22 days holiday
  • Pension

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