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We're looking for a Flight Market Research Manager to conduct comprehensive research and analysis that supports strategic decision-making across our flight portfolio, product, and ancillaries, helping us make informed choices regarding route development, pricing strategies, and purchasing opportunities.
Job Responsibility:
Conduct in-depth research on global flight markets, industry trends, and passenger demographics to provide valuable market intelligence and trend analysis to stakeholders
Monitor competitor activities across routes, analyzing fare structures, schedule changes, and promotional campaigns to maintain TUI's competitive positioning
Screen capacity developments from airlines across markets and provide to Analytics function within Core services
Screen and forecast capacity needs by monitoring airline schedule changes, new route announcements, and market developments to provide insights to our Analytics teams
Conduct competitor analysis evaluating offerings, pricing models, route networks, and market positioning to identify competitive advantages and areas for improvement
Provide data-driven recommendations for route development and optimisation, suggesting pricing strategies and identifying opportunities to enhance customer experience
Develop and maintain comprehensive dashboards and reports tracking key performance indicators including route developments, airline flight plan analysis, capacity reports over all airports and markets
Collaborate with data analysts to interpret performance metrics and translate complex data into actionable business insights
Design and implement research methodologies to address specific business questions and support strategic decision-making across the organisation
Requirements:
You have experience in market research, ideally within the airline or travel sector
Your quantitative and qualitative analysis abilities enable you to work with large datasets and derive meaningful insights
Proficiency in tools such as Excel, SPSS, Tableau, or equivalent analytics software supports your analytical work
Knowledge of the global aviation market and airline industry dynamics provides context for your research
Analytical thinking and problem-solving abilities help you tackle complex challenges effectively
Communication abilities with capacity to present complex data clearly ensure your insights are understood by stakeholders
Experience in designing and implementing research methodologies demonstrates your research expertise
You work effectively with key stakeholders including commercial teams, analytics functions, and product development teams
What we offer:
Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Flexible working
Access to TUI Learning Hub
Opportunities to work on global projects and teams
Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation