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As the Flight Crew Scheduling Manager (FCSM), you will lead multiple Crew Planning teams responsible for delivery of the flight crew training program, the optimisation, compliance, and efficient delivery of all TUI Airways and TUIfly Nordic flight crew rosters. You'll be responsible for the program of training from planning right through to operational delivery, including the documentation of all flight crew training requirements in accordance with regulatory & Airline compliance.
Job Responsibility
You'll lead multiple Crew Planning teams responsible for delivering our flight crew training programme, ensuring all pilots meet regulatory requirements to fly our aircraft in the most cost-effective way for the business
When variances occur due to changes in the flying programme, fleet roll-over, or operational disruption, you'll identify fact-based recommendations around risks and opportunities, ensuring consequences are costed and communicated effectively to senior stakeholders
Driving continuous improvements and innovation across flight crew rostering and training teams will be central to your role, maximising crew productivity and operational flexibility through enhanced systems, processes, and data-driven insights
You'll monitor and report on Key Performance Indicators regularly, determining training and rostering quality, productivity, and cost measures whilst leveraging automation and AI where appropriate to improve data accuracy and accessibility
Building strong cross-functional relationships with key stakeholders and trade unions will be essential, as you'll support negotiations and develop agreements focused on crew productivity, operational flexibility, and cost-saving initiatives
Engaging and motivating your team to fulfil their potential is a priority—you'll coach your people, drive high performance, and encourage a culture of innovation and continuous improvement
Requirements
With a proven success in people management, your used to dealing with larger teams and leading change with a flexible attitude to cultivate strong team dynamics and drive high performance
Your proven ability to work under pressure means you can assimilate complex information, determine priorities, and make decisions based on sound judgement
Being a clear and competent communicator enables you to liaise, engage, and influence effectively with internal and external stakeholders at all levels up to and including Director level
With proven behavioural traits of driving continuous improvement, you develop and own processes, with the presence of mind and confidence to positively challenge where appropriate
Your IT competency includes experience in rostering or planning systems (JCR knowledge preferable), and you can interpret CAA and EASA Regulations, Flight Time Limitations, Training Regulations, and Industrial Agreements with excellent attention to detail
Relevant educational background in Maths and English to at least A Level standard, or equivalent experience
Nice to have
JCR knowledge
What we offer
Attractive remuneration
discretionary bonus schemes
generous travel benefits
extensive health & well-being support
Flexible working
Access the TUI Learning Hub to level-up and reach your ambitions
opportunities to work on global projects and teams
Community involvement with local charity and sustainability initiatives like the TUI Care Foundation