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Flight Centre Travel Academy (FCTA) is Flight Centre's external education business - offering university level courses with jobs and careers in the Travel and Tourism industry. We have several Facilitator opportunities, whose focus is to deliver exceptional student learning experiences for a tertiary-level Diploma of Travel and Tourism qualification. These roles are vital in engaging students and ensuring their compliance with tertiary education standards and business operations. You will assist in creating and delivering an engaging and interactive learning environment that inspires our students by fostering a supportive and inclusive atmosphere.
Job Responsibility:
Online facilitation of course subjects, Q&A sessions, role plays, coaching calls and O-Week sessions
In-person facilitation of course subjects and student events
Conduct coaching calls regularly
Student support through our "One Best Way" processes of extensions, academic integrity, and assessments
Provide clear outcome-based feedback to students
Grading of student assessments (role plays, essays, case studies, presentations)
Assessment moderation
Scholarly projects
Monthly subject set up and reporting
Requirements:
Minimum 5 years’ experience in the Travel and Tourism industry
Previous facilitation and/or training experience
Have a strong focus on development and teamwork
Excellent communication skills both written and verbal
Ability to build strong relationships with internal and external stakeholders
Be a self-driven, self-motivated individual, who can demonstrate these skills daily to students
Nice to have:
Online facilitation experience
Broad travel and tourism industry experience
Diploma of Travel and Tourism
Bachelor level qualification / Graduate certificate in Teaching and Learning
What we offer:
Potential 10% bonus
Global career advancement and travel opportunities
Work with some of the largest and most well-known businesses in Australia and colleagues across the business
Inclusive company culture
Individualised Learning & Development pathway options
Access to 'LinkedIn Learning' for ongoing skills development
Exclusive Staff Discounts accessible via employee-only portal with 350+ of Australia’s leading retailers
Travel Discounts including family and friends
Career opportunities in a network of brands and businesses across the globe
Corporate Health Discounts
Access to internal gym
Mental Health Support and Employee Assistance Program for staff and family
Regular awards nights, social team-building and industry events
Corporate Social Responsibility program supporting nominated charities