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Flight Centre Travel Academy Facilitator

Australia, Brisbane, Sydney, Melbourne 85000.00 AUD / Year · Job Posted January 06, 2026
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Job Description

Flight Centre Travel Academy (FCTA) is Flight Centre's external education business - offering university level courses with jobs and careers in the Travel and Tourism industry. We have several Facilitator opportunities, whose focus is to deliver exceptional student learning experiences for a tertiary-level Diploma of Travel and Tourism qualification. These roles are vital in engaging students and ensuring their compliance with tertiary education standards and business operations. You will assist in creating and delivering an engaging and interactive learning environment that inspires our students by fostering a supportive and inclusive atmosphere.

Job Responsibility

  • Online facilitation of course subjects, Q&A sessions, role plays, coaching calls and O-Week sessions
  • In-person facilitation of course subjects and student events
  • Conduct coaching calls regularly
  • Student support through our "One Best Way" processes of extensions, academic integrity, and assessments
  • Provide clear outcome-based feedback to students
  • Grading of student assessments (role plays, essays, case studies, presentations)
  • Assessment moderation
  • Scholarly projects
  • Monthly subject set up and reporting

Requirements

  • Minimum 5 years’ experience in the Travel and Tourism industry
  • Previous facilitation and/or training experience
  • Have a strong focus on development and teamwork
  • Excellent communication skills both written and verbal
  • Ability to build strong relationships with internal and external stakeholders
  • Be a self-driven, self-motivated individual, who can demonstrate these skills daily to students

Nice to have

  • Online facilitation experience
  • Broad travel and tourism industry experience
  • Diploma of Travel and Tourism
  • Bachelor level qualification / Graduate certificate in Teaching and Learning

What we offer

  • Potential 10% bonus
  • Global career advancement and travel opportunities
  • Work with some of the largest and most well-known businesses in Australia and colleagues across the business
  • Inclusive company culture
  • Individualised Learning & Development pathway options
  • Access to 'LinkedIn Learning' for ongoing skills development
  • Exclusive Staff Discounts accessible via employee-only portal with 350+ of Australia’s leading retailers
  • Travel Discounts including family and friends
  • Career opportunities in a network of brands and businesses across the globe
  • Corporate Health Discounts
  • Access to internal gym
  • Mental Health Support and Employee Assistance Program for staff and family
  • Regular awards nights, social team-building and industry events
  • Corporate Social Responsibility program supporting nominated charities
  • Paid parental and volunteer leave

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