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Flexible Scheduling Floor Associate and Cashier at Ace Hardware, located in Arvada, Colorado. Responsibilities include greeting customers, assisting with sales, stocking merchandise, and maintaining store appearance. Minimum requirements: high school diploma or equivalent, commitment to service excellence, ability to work flexible hours, at least 16 years of age. Preferred: bilingual. Benefits include merchandise discount, training, flexible hours, and health/dental insurance after 90 days of full-time employment.
Job Responsibility
Greet, welcome and work with customers to ensure that they have a positive experience in the store and that if they have a problem, it's solved before they leave
this includes the use of Ace's S.A.L.E.S process
Possess strong knowledge of store layout and most, if not all, of the store's departments and services
Help the store achieve Ace's Pinnacle status and perform well within the outlined metrics provided by Ace and the store's management team
Use provided communication and own tools in an effort to help the team work in the most efficient way to best serve customers
Act as the store's representative when necessary and set a great example for our staff
Help create a positive, professional, clean and safe environment
Help answer associate radio pages and customer calls quickly, courteously and effectively
Utilize available resources to effectively solve problems
Pursue learning opportunities and trainings as recommended by the store's management team(s) and by self identification
Remain in touch with daily operational goals and plans as outlined by store management
Have an awareness of store promotions and various advertisements, promote the Ace Rewards Program
Assist with receiving, stocking and pricing of merchandise both on the interior and exterior of the store
Remain honest and communicative with customers, associates and management
Operate Point of Sale as necessary to be able to best serve customers
Other related duties as assigned
Requirements
High school or GED, equivalent experience
A commitment to service excellence and customer satisfaction
Ability to work in teams and communicate frequently, well
Ability and willingness to work flexible hours including evenings, weekends and holidays depending on the needs of the business
Due to the potential of using power equipment and the store's scheduled hours, applicants must be at least 16 years of age
Nice to have
Bilingual
What we offer
Merchandise discount
Training program
Flexible work hours
After 90 days of full time (30+ hours each week) employment, employer contribution to health and dental insurance are options
vision also available to associates by 100% self-paid premiums