Flexi Store Manager Job at Astrid & Miyu (London)

Job Description

As an inspirational leader with strong commercial acumen, you will provide flexible leadership across our full suite of stores, stepping in where needed (when there is a leadership gap) to inspire, connect & elevate our teams. Championing our values and experiential retail approach, you’ll play an integral role in sustaining our brand’s growth, consistency, and culture across all locations.

Job Responsibility

Lead with purpose: Step confidently into stores during periods of change, whether covering vacancies, annual leave, or transition, ensuring our values remain front and centre
Inspire connection: Authentically host from the heart, creating an environment where every team member and customer feels seen, heard, and valued
Spot opportunities: Quickly identify quick wins and performance opportunities, collaborating with relevant teams to implement impactful improvements
Coach for growth: Inspire, support, and develop each team to flourish through a reverse-leadership approach, cultivating high-performing, highly engaged teams
Champion excellence: Maintain high standards of operational discipline, brand consistency, and a customer-first mindset in every store you support
Lead in the moment: Deliver clear, constructive feedback on the shop floor, observing, supporting, and guiding teams in real time
Collaborate for impact: Partner with Area Managers and the wider leadership team to prioritise where your expertise will drive the greatest results

Requirements

Proven leadership: 10+ years in retail, including several as a top-performing Store Manager or multi-site leader
Adaptability: Comfortable with frequent changes in location, team, and challenge - thriving on variety and problem-solving
Connection: Able to build rapport and trust quickly while influencing others through authenticity and empathy
Retail excellence: Deep experience across all areas of retail - people, customer experience, and operations
Values-led leadership: A genuine brand ambassador & inspiring role model who lives and breathes our values, setting the standard for others to follow
Transformation mindset: Passion for projects, developing people, and transforming store performance
Curiosity: Always seeking better ways to do things and asking the right questions to unlock potential
Flexibility: Willingness to travel extensively and base yourself in different cities for several weeks at a time