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FLEX ServiceNow Senior Developer

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Bethesda

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

48.26 - 81.34 USD / Hour
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Job offer has expired

Job Description:

This is a temporary position. Key Responsibilities: ServiceNow Customization and Development, Automation Framework Development, Integration and Orchestration, AWS Integration, Testing Automation, Scripting and Scripted REST APIs, Collaboration and Communication. Qualifications Required: Bachelor’s or Master’s degree in computer science, Information Security, or a related field, 7+ years ServiceNow development experience, etc.

Job Responsibility:

  • Design, develop, and customize ServiceNow applications, modules, and workflows to meet business requirements.
  • Create and maintain ServiceNow forms, fields, UI policies, and business rules.
  • Implement client-side and server-side scripting to enhance ServiceNow functionality.
  • Build and maintain automation frameworks for ServiceNow to streamline repetitive tasks and processes.
  • Develop and manage scripts and workflows for task automation and orchestration within the ServiceNow platform.
  • Integrate ServiceNow with external systems and tools using REST APIs, web services, and other integration methods.
  • Orchestrate and automate cross-platform processes and data exchanges to improve efficiency.
  • Use the Setup Assistant to manage MID Server connections, credentials, and import schedules.
  • Develop and implement integration workflows between AWS services and ServiceNow, ensuring seamless communication and data exchange.
  • Utilize AWS Lambda, Step Functions, and other serverless technologies to automate processes.
  • Implement mechanisms for data synchronization between AWS resources (such as EC2 instances, S3 buckets, and RDS databases) and the ServiceNow platform.
  • Implement security best practices for AWS and ServiceNow integration, including encryption, access controls, and compliance with industry standards.
  • Collaborate with the security team to address any vulnerabilities and ensure a secure integration environment.
  • Develop automated test scripts and test suites to validate ServiceNow applications and configurations.
  • Implement regression testing to ensure the stability of ServiceNow updates and customizations.
  • Proficiency in scripting languages such as JavaScript to create custom functionality and enhancements.
  • Develop scripted REST APIs to extend ServiceNow's capabilities and facilitate data integration.
  • Collaborate with cross-functional teams, including developers, testers, and business stakeholders, to understand requirements and deliver solutions.
  • Communicate effectively to gather requirements, provide status updates, and address issues.
  • Collaborate with DevOps teams to ensure smooth and reliable releases.

Requirements:

  • Bachelor’s or Master’s degree in computer science, Information Security, or a related field
  • 7+ years ServiceNow development experience. Technical lead experience is welcome.
  • Customer-facing technical consulting experience with ServiceNow
  • Experience with Flow Designer, IntegrationHub, or Service Portal development.
  • Expertise in various ServiceNow capabilities, including GRC/IRM, Issue Management, Vulnerability Response Management, Security Incident Response (SIR), ITSM, ITAM, ITOM, and ITIL frameworks. Exposure to Advanced Risk Module is added advantage.
  • Experience with ServiceNow integrations using REST/SOAP and MID Servers
  • Experience with JavaScript, Glide API, HTML, and CSS
  • Familiarity with CMDB and Discovery.
  • Implement best practices in coding and design as per ServiceNow standards and community guidelines.
  • ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA) or other relevant certifications.
  • Proficient in reporting and dashboard set up.
  • Experience with Agile development methodology, requirements management and JIRA, or a similar RTM platform and ability to provide time estimation to work components.
  • Demonstrated history of upskilling independently, Adaptive Execution skills, and maintains a pulse on industry innovations.
  • Extensive experience managing the ServiceNow update set lifecycle, including creation, preview, migration, and conflict resolution across multiple environments.
  • Proven ability to identify and resolve update set conflicts efficiently to ensure smooth promotion of changes between instances.
  • Strong knowledge of best practices for update set management, including handling skipped updates, coalescing changes, and minimizing development disruptions post-instance cloning.
  • Familiarity with Scoped Applications and understanding update set limitations versus application repositories (AppRepo) for effective development workflows.
  • Ability to enforce governance and migration standards to ensure consistent, high-quality deployments and collaborative development processes.
  • Strong critical thinking, collaborative problem-solving and analytical skills.
  • The Self-Starter Mindset, Passion for technology advancements
  • Excellent communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Detail-oriented with a focus on delivering high-quality results.

Nice to have:

  • Active exploration of the ServiceNow Generative AI Controller and Now Assist capabilities.
  • Have an understanding on how to bridge the gap between the Now Platform and external LLMs (OpenAI, Azure).
  • Hands-on experience or conceptual familiarity with building custom skills in the Now Assist Skill Kit
  • Experience with Generative AI capabilities to enable AI-Driven Workflow & Process Optimization.
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical
  • dental
  • vision
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave

Additional Information:

Job Posted:
May 03, 2026

Expiration:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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