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FLEX ServiceNow Developer

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Bethesda

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

41.97 - 73.46 USD / Hour
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Job offer has expired

Job Description:

This is a temporary position. Key responsibilities include ServiceNow customization and development, automation framework development, integration and orchestration, AWS integration, testing automation, scripting and scripted REST APIs, and collaboration and communication.

Job Responsibility:

  • Design, develop, and customize ServiceNow applications, modules, and workflows to meet business requirements
  • Create and maintain ServiceNow forms, fields, UI policies, and business rules
  • Implement client-side and server-side scripting to enhance ServiceNow functionality
  • Build and maintain automation frameworks for ServiceNow to streamline repetitive tasks and processes
  • Develop and manage scripts and workflows for task automation and orchestration within the ServiceNow platform
  • Integrate ServiceNow with external systems and tools using REST APIs, web services, and other integration methods
  • Orchestrate and automate cross-platform processes and data exchanges to improve efficiency
  • Use the Setup Assistant to manage MID Server connections, credentials, and import schedules
  • Develop and implement integration workflows between AWS services and ServiceNow
  • Utilize AWS Lambda, Step Functions, and other serverless technologies to automate processes
  • Implement mechanisms for data synchronization between AWS resources (such as EC2 instances, S3 buckets, and RDS databases) and the ServiceNow platform
  • Implement security best practices for AWS and ServiceNow integration
  • Collaborate with the security team to address any vulnerabilities and ensure a secure integration environment
  • Develop automated test scripts and test suites to validate ServiceNow applications and configurations
  • Implement regression testing to ensure the stability of ServiceNow updates and customizations
  • Develop scripted REST APIs to extend ServiceNow's capabilities and facilitate data integration
  • Collaborate with cross-functional teams, including developers, testers, and business stakeholders, to understand requirements and deliver solutions
  • Communicate effectively to gather requirements, provide status updates, and address issues
  • Collaborate with DevOps teams to ensure smooth and reliable releases

Requirements:

  • Bachelor’s or Master’s degree in computer science, Information Security, or a related field
  • 3 to 6 years ServiceNow development experience
  • Customer-facing technical consulting experience with ServiceNow
  • Experience with Flow Designer, IntegrationHub, or Service Portal development
  • Expertise in various ServiceNow capabilities, including GRC/IRM, Issue Management, Vulnerability Response Management, Security Incident Response (SIR), ITSM, ITAM, ITOM, and ITIL frameworks
  • Experience with ServiceNow integrations using REST/SOAP and MID Servers
  • Experience with JavaScript, Glide API, HTML, and CSS
  • Familiarity with CMDB and Discovery
  • Implement best practices in coding and design as per ServiceNow standards and community guidelines
  • ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA) or other relevant certifications
  • Proficient in reporting and dashboard set up
  • Experience with Agile development methodology, requirements management and JIRA, or a similar RTM platform and ability to provide time estimation to work components
  • Demonstrated history of upskilling independently, Adaptive Execution skills, and maintains a pulse on industry innovations
  • Extensive experience managing the ServiceNow update set lifecycle, including creation, preview, migration, and conflict resolution across multiple environments
  • Proven ability to identify and resolve update set conflicts efficiently
  • Strong knowledge of best practices for update set management
  • Familiarity with Scoped Applications and understanding update set limitations versus application repositories (AppRepo)
  • Ability to enforce governance and migration standards
  • Strong critical thinking, collaborative problem-solving and analytical skills
  • The Self-Starter Mindset, Passion for technology advancements
  • Excellent communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Detail-oriented with a focus on delivering high-quality results

Nice to have:

  • Active exploration of the ServiceNow Generative AI Controller and Now Assist capabilities
  • Have an understanding on how to bridge the gap between the Now Platform and external LLMs (OpenAI, Azure)
  • Hands-on experience or conceptual familiarity with building custom skills in the Now Assist Skill Kit
  • Experience with Generative AI capabilities to enable AI-Driven Workflow & Process Optimization
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • paid sick leave
  • PTO
  • holidays

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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