Flex Senior Manager, Performance Accountability (Platforms) Job at Marriott Bonvoy (Bethesda)

Flex Senior Manager, Performance Accountability

The FLEX Senior Manager, Performance Accountability is part of the Global Operat...

Location

United States , Bethesda

Salary:

52.06 - 72.21 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Hospitality, or related field
or equivalent professional experience
5-7+ years in hotel operations, human resources, quality improvement, consulting, education, or training
Strong written, verbal, and presentation skills (virtually and in person)
comfortable engaging with senior executives and hotel leaders
Experience designing and delivering training via PowerPoint, Microsoft Teams, and in-person formats, particularly for hotel leaders
Proven project management skills
ability to manage multiple priorities and collaborate with internal and external stakeholders, including third party vendors
High attention to detail, including editing and proofreading
Willingness to travel up to 25%

Job Responsibility

Prepare for the deployment of Qualtrics to hotels
Support GQ projects and initiatives aimed at enabling property and above-property leaders to use tools, platforms, or data-driven insights to drive the guest experience across two VOC platforms
Responsible for updating and maintaining training materials and resources as program and stakeholder needs evolve
Dual-Platform Enablement
Support the development and deployment of ITR-focused tools, resources, and training modules tailored for hotels migrating utilizing the Qualtrics and Medallia platforms, ensuring continuity of performance improvement initiatives for on-property and above-property users
Provide project management and support to enable ongoing platforms maintenance and enhancements to GQ platforms that drive ITR. This support includes managing stakeholders, deadlines, and the testing of platform updates across the continent teams
Manage vendor implementation and testing on projects that improve the user experience in QPower and TrueView platforms. Develop communications to support change management
Support Global ITR Efforts: Lead projects to support the global training and communication strategies for the suite of platforms and tools (including QPower, guestVoice, TrueView and other improvement-related tools) to drive awareness, adoption, and knowledge amongst property and above-property operations leaders
Develop and implement audience-centric deliverables (webinars, large audience presentations, executive presentations, job aids, modules to support global training programs, training videos, etc.) to influence and train users on how to use tools to drive improvement as products evolve and awareness/training needs emerge
Work closely with Director, Performance Accountability and Sr. Director of Performance Accountability to develop and deploy learning module(s) on guestVoice and/or QPower in the DLZ for new operations leaders based on evolving quality improvement methodologies and platform capabilities

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements
paid parental leave
paid sick leave
PTO

Fulltime

Insight Manager

The Insight Manager reports to one of the teams of Senior Research Managers. The...

Location

Taiwan , Taipei

Salary:

Not provided

Human8

Expiration Date

Until further notice

Requirements

Analytical Skills: Strong ability to analyse data, identify patterns, and draw conclusions
Excellent Communication: Clear verbal and written communication skills, and in English
Strategic Thinking: Ability to connect research insights to broader organizational goals
Adaptability: Flexibility in handling changing priorities and deadlines
Technical Proficiency: Familiarity with tools such as data analysis software
Leadership: Experience in leading research teams and managing projects
Education level: A bachelor's degree or higher in a related field (e.g., social science, psychology, business, or economics)
Experience: At least 5 years of professional research experience
Proven Track: Demonstrated success through the impactful research

Job Responsibility

Project Management: The Insight Manager is the project owner for several smaller tactical projects which are taking place simultaneously, with little direction from seniors
Play a supporting role on larger strategic projects
The Insight Manager cross-department relationships are an example to junior consultants
Activity Design: Lead on deciding the best approach and ideas for capturing the data needed
Can design most types of Activities with only light direction from seniors
Fieldwork: A confident moderator
Capable of going beyond taking what people say at face value, laddering to understand the unspoken and emotion, which sit deeper
Able to evaluate the status of survey fieldwork and make decisions facilitating fieldwork progress (e.g., regarding modification of quotas)
Analysis and Reporting: Able to analyze any Activity data
Take the lead in designing an analysis plan, which is used to brief others (e.g., PST, external moderator, etc.)

Fulltime

Insight Manager

The Insight Manager reports to one of the teams of Senior Research Managers. The...

Location

China , Shanghai

Salary:

Not provided

Human8

Expiration Date

Until further notice

Requirements

Analytical Skills: Strong ability to analyse data, identify patterns, and draw conclusions
Excellent Communication: Clear verbal and written communication skills, and in English
Strategic Thinking: Ability to connect research insights to broader organizational goals
Adaptability: Flexibility in handling changing priorities and deadlines
Technical Proficiency: Familiarity with tools such as data analysis software
Leadership: Experience in leading research teams and managing projects
Education level: A bachelor's degree or higher in a related field (e.g., social science, psychology, business, or economics)
Experience: At least 5 years of professional research experience. Demonstrated experience in Taiwan market research, along with a solid understanding of Taiwanese culture and consumer insight trends
Proven Track: Demonstrated success through the impactful research

Job Responsibility

Project Management: The Insight Manager is the project owner for several smaller tactical projects which are taking place simultaneously, with little direction from seniors
Play a supporting role on larger strategic projects
The Insight Manager cross-department relationships are an example to junior consultants
Activity Design: Lead on deciding the best approach and ideas for capturing the data needed
Can design most types of Activities with only light direction from seniors
Fieldwork: A confident moderator
Capable of going beyond taking what people say at face value, laddering to understand the unspoken and emotion, which sit deeper
Able to evaluate the status of survey fieldwork and make decisions facilitating fieldwork progress (e.g., regarding modification of quotas)
Analysis and Reporting: Able to analyze any Activity data
Take the lead in designing an analysis plan, which is used to brief others (e.g., PST, external moderator, etc.). For more complex projects, the Insight Manager can do this with only light direction from seniors

Fulltime

Agency Director - MSA

Microsoft is the destination for experienced, collaborative, and passionate digi...

Location

United States , New York

Salary:

133000.00 - 222700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Administration, Engineering or related field AND 8+ years partner management, sales, business development, platform ecosystem/network, or partner channel development in the technology industry
OR 10+ years partner management, sales, business development, platform ecosystem/network, or partner channel development in the technology industry
OR equivalent experience
5+ years experience in digital media sales/service with a focus on agencies

Job Responsibility

Build and cultivate meaningful C-level relationships with the most senior leadership layers of the agency
Create and regularly expand the stakeholder map, functional rhythm of business and execute strategic Partnership Plans
Hold accountability for orchestrating and executing the commercial deal strategy for Holding Companies and Key Independent Agencies
Drive agency adoption and diversification of investment across our full Microsoft ecosystem, including Search, Display, Video, Gaming, AdTech and Data Collaboration solutions
Develop holistic partnership framework and conceptualize and drive scaled investment and best practices across global markets
Partner closely with Sales leaders across Performance Solutions, Media & AdTech Solutions, Gaming & Experiences to align strategy and commercial deal development
Take ownership of planning and executing revenue-driving initiatives in collaboration with GMS, MSA partners and MCAPs, driving reporting rigor and accountability to KPIs
Lead Agency and team Executive briefings and coordinate with Marketing to deliver high-value marketing events that evangelize MSA properties and build long term impact plans and help establish Microsoft as a leader in the digital advertising space through thought leadership and industry expertise
Champion AI-driven strategies to elevate agency partnerships, leveraging Microsoft’s cutting-edge advertising and AI solutions to drive innovation, efficiency, and measurable business outcomes
Connect with other functional teams (Marketing, Analytics & Insights, Technical Account Management, Field Sales Excellence, Operations, Legal, Finance) to ensure full leverage of available resources/ budgets/ tools etc. to drive partnership value

Fulltime

Head of Leasing - APAC

As Territory Head of Leasing, you are responsible for running the commercial tra...

Location

Singapore , Singapore

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

12+ years of work experience
7+ years in commercial real estate
5+ years managing large sales teams (10+ people), including leaders and individual contributors
Track record of closing complex, high-value transactions (50k+ sq ft) with enterprise occupiers
Deep APAC market knowledge with strong local broker networks
Experience with portfolio-level revenue accountability
Strong commercial and financial acumen combined with a key understanding of our business model and its various quirks and nuances
Fluency with Salesforce and business analytics platforms
High EQ, strong executive presence, and comfort working with C-suite stakeholders
Entrepreneurial mindset, resilient leadership style, and strategic problem-solving ability

Job Responsibility

Own Leasing outcomes across the full portfolio—including new sales, renewals, and retention—while ensuring alignment with financial targets and asset profitability
Oversee the end-to-end sales cycle for the Territory, directly leading or supporting key negotiations
Forecasting performance against quarterly and annual sales targets for each market, holding teams accountable while ensuring accuracy
Serve as the escalation point for commercial disputes and high-impact deal decisions
Maintain oversight of the Territory performance, actively managing occupancy trends, churn risk, and underperformance recovery strategies
Guide brokerage relationships, unlock new demand, and partner with external firms where applicable to drive net-new pipeline
Serve as the executive voice for your territory—translating real estate trends, macroeconomic signals, and local dynamics into actionable territory strategies
Drive thought leadership in your region, positioning WeWork as a strategic partner to C-suite real estate decision-makers
Deliver accurate forecasts and health-of-business dashboards, reporting regularly to the Regional President and executive leadership
Partner cross-functionally with Marketing, Finance, Product, Hospitality and Real Estate to align strategy with performance and demand

Fulltime

Head of Leasing - APAC

As Territory Head of Leasing, you are responsible for running the commercial tra...

Location

Singapore , Singapore

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

12+ years of work experience, including 7+ years in commercial real estate
5+ years managing large sales teams (10+ people), including leaders and individual contributors
Track record of closing complex, high-value transactions (50k+ sq ft) with enterprise occupiers
Deep APAC market knowledge with strong local broker networks
Experience with portfolio-level revenue accountability
Strong commercial and financial acumen combined with a key understanding of our business model and its various quirks and nuances
Fluency with Salesforce and business analytics platforms
High EQ, strong executive presence, and comfort working with C-suite stakeholders
Entrepreneurial mindset, resilient leadership style, and strategic problem-solving ability

Job Responsibility

Own Leasing outcomes across the full portfolio—including new sales, renewals, and retention—while ensuring alignment with financial targets and asset profitability
Oversee the end-to-end sales cycle for the Territory, directly leading or supporting key negotiations
Forecasting performance against quarterly and annual sales targets for each market, holding teams accountable while ensuring accuracy
Serve as the escalation point for commercial disputes and high-impact deal decisions
Maintain oversight of the Territory performance, actively managing occupancy trends, churn risk, and underperformance recovery strategies
Guide brokerage relationships, unlock new demand, and partner with external firms where applicable to drive net-new pipeline
Serve as the executive voice for your territory—translating real estate trends, macroeconomic signals, and local dynamics into actionable territory strategies
Drive thought leadership in your region, positioning WeWork as a strategic partner to C-suite real estate decision-makers
Deliver accurate forecasts and health-of-business dashboards, reporting regularly to the Regional President and executive leadership
Partner cross-functionally with Marketing, Finance, Product, Hospitality and Real Estate to align strategy with performance and demand

Fulltime

Manager, Financial Analytics & Reporting - Patient Care Services/Nursing

The Manager, Financial Analytics & Reporting advances data-driven workforce and ...

Location

United States , Weymouth

Salary:

130600.00 - 189400.00 USD / Year

South Shore Health

Expiration Date

April 02, 2026

Requirements

Bachelor’s degree in Finance, Healthcare Administration, Business, or related field
Minimum 3–5 years of progressively responsible experience in healthcare finance, decision support, or analytics
Demonstrated expertise in hospital productivity, cost accounting, and performance reporting
Experience with decision support systems such as Strata, EPSi, or Syntellis
Working knowledge of Epic, Workday, or equivalent EHR and workforce systems
Strong analytical and problem-solving skills with ability to synthesize data from multiple sources
Intermediate to advanced proficiency in Excel, Power BI, and data visualization tools

Job Responsibility

Lead the optimization and maintenance of the hospital’s decision support systems, including data integration between Strata, Epic, Workday, and related platforms
Oversee cost model construction, allocation logic, and data validation to ensure accurate patient-level costing and profitability reporting by service line, department, or cohort
Partner with operational and clinical leaders to review cost center structures and promote alignment between expenses, revenue, and functional business units
Develop and refine key performance metrics, benchmarks, and flex variance analytics for management reporting
Direct the aggregation, validation, and presentation of financial and clinical data to support strategic planning, budgeting, and program evaluation
Provide actionable insights on financial and operational performance, identifying trends and opportunities for improvement
Oversee reconciliation and validation processes between source systems (Epic, Workday, GL) and Strata datasets to ensure data integrity
Collaborate with Finance, Accounting, and IT to align general ledger accounts, cost centers, and payroll data for accurate financial and productivity reporting
Lead the development and delivery of management dashboards that monitor labor efficiency, cost per unit of service, and productivity metrics
Support operational departments in developing and managing comprehensive staffing, labor management, and productivity models

Fulltime

FLEX Senior Project Coordinator

The Senior Project Coordinator within Design Ops plays a critical role in operat...

Location

United States , Bethesda, MD

Salary:

34.90 - 41.92 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year undergraduate degree in business or related discipline
1-3 years relevant experience
Proficient using Microsoft 365 suite of programs
Experience using Salesforce
Exceptional oral and written communications skills / excellent interpersonal skills
Strong project management skills
Manages multiple projects and competing priorities
Ability to challenge the status quo, explores new territories, and is resourceful

Job Responsibility

Manages key operational workflows (e.g., HDC process, renovation compliance) and ensures consistency across studios
Manages project platforms and databases (e.g., Oasis, Lobo), maintaining data integrity and generating actionable reports to support decision-making and project portfolio management
Develops, updates, and oversees dashboards and milestone tracking tools to streamline reporting and improve visibility
Drives adoption of standardized process, project tracking protocols, and studio tools across teams
Champions process improvement initiatives, using data insights to identify pain points and recommend scalable solutions
Partners with studio leaders to facilitate and prepare for process and performance meetings (e.g., Oasis milestone reviews)
Provides ongoing training of team members on DesignOps tools, systems, and processes
Influences accountability at all levels, including peers and senior leaders, through clear communication and partnership
Coordinates logistics and planning for Owner and project meetings with a high standard of hospitality
Acts as a connector across studios, helping identify gaps, share best practices, and ensure alignment as project volumes grow

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

Flex Senior Manager, Performance Accountability (Platforms)

Marriott Bonvoy

Location:
United States , Bethesda

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 16, 2026

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