Flex Senior Manager, Performance Accountability (Platforms) Job at Marriott Bonvoy (Bethesda)

Flex Senior Manager, Performance Accountability

The FLEX Senior Manager, Performance Accountability is part of the Global Operat...

Location

United States , Bethesda

Salary:

52.06 - 72.21 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Hospitality, or related field
or equivalent professional experience
5-7+ years in hotel operations, human resources, quality improvement, consulting, education, or training
Strong written, verbal, and presentation skills (virtually and in person)
comfortable engaging with senior executives and hotel leaders
Experience designing and delivering training via PowerPoint, Microsoft Teams, and in-person formats, particularly for hotel leaders
Proven project management skills
ability to manage multiple priorities and collaborate with internal and external stakeholders, including third party vendors
High attention to detail, including editing and proofreading
Willingness to travel up to 25%

Job Responsibility

Prepare for the deployment of Qualtrics to hotels
Support GQ projects and initiatives aimed at enabling property and above-property leaders to use tools, platforms, or data-driven insights to drive the guest experience across two VOC platforms
Responsible for updating and maintaining training materials and resources as program and stakeholder needs evolve
Dual-Platform Enablement
Support the development and deployment of ITR-focused tools, resources, and training modules tailored for hotels migrating utilizing the Qualtrics and Medallia platforms, ensuring continuity of performance improvement initiatives for on-property and above-property users
Provide project management and support to enable ongoing platforms maintenance and enhancements to GQ platforms that drive ITR. This support includes managing stakeholders, deadlines, and the testing of platform updates across the continent teams
Manage vendor implementation and testing on projects that improve the user experience in QPower and TrueView platforms. Develop communications to support change management
Support Global ITR Efforts: Lead projects to support the global training and communication strategies for the suite of platforms and tools (including QPower, guestVoice, TrueView and other improvement-related tools) to drive awareness, adoption, and knowledge amongst property and above-property operations leaders
Develop and implement audience-centric deliverables (webinars, large audience presentations, executive presentations, job aids, modules to support global training programs, training videos, etc.) to influence and train users on how to use tools to drive improvement as products evolve and awareness/training needs emerge
Work closely with Director, Performance Accountability and Sr. Director of Performance Accountability to develop and deploy learning module(s) on guestVoice and/or QPower in the DLZ for new operations leaders based on evolving quality improvement methodologies and platform capabilities

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements
paid parental leave
paid sick leave
PTO

Fulltime

FLEX Senior Project Coordinator

The Senior Project Coordinator within Design Ops plays a critical role in operat...

Location

United States , Bethesda, MD

Salary:

34.90 - 41.92 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year undergraduate degree in business or related discipline
1-3 years relevant experience
Proficient using Microsoft 365 suite of programs
Experience using Salesforce
Exceptional oral and written communications skills / excellent interpersonal skills
Strong project management skills
Manages multiple projects and competing priorities
Ability to challenge the status quo, explores new territories, and is resourceful

Job Responsibility

Manages key operational workflows (e.g., HDC process, renovation compliance) and ensures consistency across studios
Manages project platforms and databases (e.g., Oasis, Lobo), maintaining data integrity and generating actionable reports to support decision-making and project portfolio management
Develops, updates, and oversees dashboards and milestone tracking tools to streamline reporting and improve visibility
Drives adoption of standardized process, project tracking protocols, and studio tools across teams
Champions process improvement initiatives, using data insights to identify pain points and recommend scalable solutions
Partners with studio leaders to facilitate and prepare for process and performance meetings (e.g., Oasis milestone reviews)
Provides ongoing training of team members on DesignOps tools, systems, and processes
Influences accountability at all levels, including peers and senior leaders, through clear communication and partnership
Coordinates logistics and planning for Owner and project meetings with a high standard of hospitality
Acts as a connector across studios, helping identify gaps, share best practices, and ensure alignment as project volumes grow

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

New

Contracts & Rights Coordinator

The Contracts & Rights Coordinators support the Media & Entertainment Content te...

Location

United Kingdom , Leeds

Salary:

30000.00 - 37500.00 GBP / Year

ITV

Expiration Date

January 29, 2026

Requirements

Excellent attention to detail is essential
Strong and effective communication, interpersonal and influencing skills and an ability to build successful working relationships at all levels is a must
Ability to effectively manage competing priorities with a customer service approach
delivers quality even when reacting to changing circumstances
able to monitor own work to ensure it reaches successful completion
and plans ahead, anticipating potential problems
Contracts and data management experience is preferred
ideally in a media and/or legal environment
Ability to develop existing processes to meet the changing needs of the business and to continuously improve and develop understanding of new and innovative technologies
Proficient in using Google Suite e.g. Gmail, Sheets & Docs, Microsoft Office e.g. Excel and Word and workflow tools, such as Trello, Jira

Job Responsibility

Support in the end-to-end process from internal sign-off, preparing and issuing initial drafts of agreements and issuing signature copies of contracts and arranging for prompt signature
Ensure the timely and accurate input, update and maintenance of contracts and rights data into ITV’s systems to reflect new information and to apply updates to existing information
To act as a point of contact for all aspects of contracts and rights queries (internal & external), such as copyright clearance, underlying rights queries, industry and regulatory legislation, terms of trade, talent union and music agreements
Provide accurate and timely visibility of rights availability, including clearance and cost information, across the Media & Entertainment division
Build and maintain relationships with all internal stakeholders and external suppliers, managing enquiries with a first class customer service led approach
Support on ad-hoc projects as they arise and co-ordinate such projects across the Legal & Business Affairs team or ITV as required

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

New

Senior Contracts & Rights Coordinator

To provide a comprehensive and first-class contracts and rights management servi...

Location

United Kingdom , Leeds

Salary:

37500.00 - 42500.00 GBP / Year

ITV

Expiration Date

January 29, 2026

Requirements

Supervisory skills and the ability to coach, develop and train team members is essential
Excellent attention to detail is essential
Strong and effective communication, interpersonal and influencing skills and an ability to build successful working relationships at all levels is a must
Ability to effectively manage competing priorities with a customer service approach
delivers quality even when reacting to changing circumstances
able to monitor own work to ensure it reaches successful completion
and plans ahead, anticipating potential problems.

Job Responsibility

Line manage, support and develop a team of Contracts & Rights Coordinators
set objectives, monitor team performance and serve as a positive role model embodying ITV values and behaviours
Drive processes efficiency, providing and encouraging creative solutions to advance the productivity of the team and ensure that the team is equipped with the resources required to operate as a successful contracts and rights management team
Manage the end-to-end process from internal sign-off, preparing and issuing initial drafts of agreements and issuing signature copies of contracts and arranging for prompt signature
Ensure all contract requests and enquiries are dealt with using a customer service led approach
Ensure the timely and accurate input, update and maintenance of contracts and rights data into ITV’s systems to reflect new information and to apply updates to existing information
To act as a point of contact for all aspects of contracts and rights queries (internal & external), such as copyright clearance, underlying rights queries, industry and regulatory legislation, terms of trade, talent union and music agreements
Build and maintain relationships with all internal stakeholders and external suppliers, managing enquiries with a first class customer service led approach
Support on ad-hoc projects as they arise and co-ordinate such projects across the Legal & Business Affairs team or ITV as required.

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

New

Royalty statements Specialist

We’re looking for experienced and passionate Royalty Statement Specialists to jo...

Location

United Kingdom , Manchester

Salary:

28000.00 - 32000.00 GBP / Year

ITV

Expiration Date

January 29, 2026

Requirements

Proven experience in royalty accounting, finance, licensing, publishing, or similar data-heavy reporting roles
Strong proficiency in Excel/Google Sheets (including lookups, pivot tables and complex formulas) with demonstrable data analysis skills
Experience creating detailed royalty statements and/or managing end-to-end royalty payment processes
Ability to interpret contract or legal language relating to rights, payments, licensing or financial obligations

Job Responsibility

Prepare, calculate and issue accurate royalty statements in line with contractual terms, usage data and sales or distribution reports
Review, interpret and apply licensing, publishing and distribution agreements to ensure calculations meet contractual obligations
Collect, validate and reconcile usage data from multiple sources (e.g., sales reports, streaming data, third-party statements) to support robust and accurate reporting
Investigate discrepancies and resolve issues collaboratively with finance, legal, operations, external contributors and suppliers
Maintain and update royalty schedules, databases and records to ensure accuracy, completeness and compliance
Support month-end planning and deadlines by preparing required reports, reconciliations and documentation
Respond to queries from talent, agents, partners and internal teams with clarity and professionalism
Assist with internal and external audits by preparing supporting materials, reconciliations and explanations as required
Contribute to process and system improvements across data handling, reporting workflows and wider team efficiencies
Ensure all reporting activity complies with organisational policies, contractual requirements and industry standards

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

New

Production Journalist

We are looking for an experienced and multi-skilled Production Journalist to joi...

Location

United Kingdom , Bristol

Salary:

29034.00 - 34326.00 GBP / Year

ITV

Expiration Date

January 21, 2026

Requirements

Fully qualified NCTJ, BJTC or equivalent experience
Working knowledge of Ofcom code, media law and compliance
The ability to generate and develop original ideas and taking a creative approach to storytelling, treatments and production for both on-air and online
Knowledge and understanding of digital platforms and how to tap into new online audiences
Excellent organisational skills and demonstrate the ability to plan multiple stories while prioritising tasks
Strong writing skills for TV and digital
Excellent news judgment
A strong knowledge of the West Country and an awareness of the types of stories that engage our audiences across all platforms

Job Responsibility

Producing bulletins during Good Morning Britain, late and weekend bulletins
Curating our website and planning
Developing an online presence through our website, social media and the ITV West Country regional rail on ITVX
Generating and developing original ideas and taking a creative approach to storytelling, treatments and production for both on-air and online
Planning multiple stories while prioritising tasks
Working to tight deadlines and staying calm and approachable under pressure
Working long and unsociable hours at short notice
Travel to district offices or to work in other news operations as well as attending relevant forums, development sessions and meetings off site

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

Fulltime

!

New

Direct Payment Specialist

We are looking for an enthusiastic and proactive individual to join our Adult Su...

Location

United Kingdom , Gloucester

Salary:

33143.00 - 36363.00 GBP / Year

Gloucestershire County Council

Expiration Date

February 05, 2026

Requirements

Flexible and adaptable in practice
professionally curious
maintain a high level of confidentiality
self-motivated
pragmatic
resilient
financial acumen to achieve solutions within a pre-set budget
confident communicator
ability to travel throughout the county and carry out appointments with vulnerable adults

Job Responsibility

Provide expert advice on Direct Payments to eligible individuals across Gloucestershire
support a range of professionals to promote Direct Payments as a choice
help customers setting up the direct payment arrangement
liaise with customers, care management and other stakeholders to resolve issues and provide information and advice
contribute to the maintaining of accurate records of staff and the people who use our service, in electronic format

What we offer

25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
Access to the Local Government Pension Scheme
Access to training and workshops
Clear career progression pathways
Staff discount scheme
Access to Employee Assistance Programme (EAP)
GCC’s Cycle to Work Scheme
Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
Gloucestershire Salary Sacrifice Green Car Scheme

Fulltime

New

Social Worker

Full-time (37 hours) Social Worker opportunity in the Cheltenham Locality Team w...

Location

United Kingdom , Cheltenham

Salary:

38220.00 - 40777.00 GBP / Year

Gloucestershire County Council

Expiration Date

February 15, 2026

Requirements

Qualified Social Worker in the UK
Minimum of 1 years’ experience working in an Adults Social Worker role
Currently registered with SWE (Social Work England)
Full driving licence and willingness to drive (exceptions under the Equality Act may apply)
Ability to fulfil all spoken aspects of the role with confidence in fluent English (legal requirement for customer facing roles)

Job Responsibility

Support people to lead full and active lives
Support people to be independent as far as they can be
Help people have choice and control over the services and support they receive
Focus on people first
Deliver quality practice

What we offer

Relocation allowance of up to £8,000* subject to qualifying conditions
Regular formal and informal support
Safe, supportive and positive working environment with regular, robust supervision
25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
Access to the Local Government Pension Scheme
Access to training and workshops
Clear career progression pathways
Staff discount scheme
Access to Employee Assistance Programme (EAP)
Cycle to Work scheme

Fulltime

Flex Senior Manager, Performance Accountability (Platforms)

Marriott Bonvoy

Location:
United States , Bethesda

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 16, 2026

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