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FLEX Senior Director, BMSC Planning and Services

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Bethesda, MD

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Category:
-

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Contract Type:
Employment contract

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Salary:

70.67 - 113.22 USD / Hour

Job Description:

The FLEX Senior Director, Global Consulting, is a key member of the Customer Group, advising on enterprise strategies and priorities. The Senior Director will have a particular focus on supporting our “Marketing and Personalization Acceleration’ capabilities, while also providing advisory services to the broader organization on complex platforms and projects, as deemed necessary.

Job Responsibility:

  • Advising on enterprise strategies and priorities
  • Supporting Marketing and Personalization Acceleration capabilities
  • Providing advisory services on complex platforms and projects
  • Managing multiple projects
  • Leading major initiatives and programs
  • Advising on strategic execution
  • Developing goals and plans
  • Championing leaders’ vision for product and service delivery
  • Providing direction and assistance to other teams
  • Analyzing information and evaluating results
  • Reviewing vendor proposals
  • Generating accurate and timely results
  • Planning, developing, implementing, and evaluating the quality of operations
  • Understanding and meeting the needs of key stakeholders
  • Communicating concepts clearly and persuasively
  • Supporting achievement of performance goals, budget goals, team goals
  • Leveraging Mar-tech and generative AI capabilities
  • Using data, analytics, and AI to create customer experiences
  • Translating business needs into Martech and AI-driven capabilities
  • Building and scaling personalization strategies

Requirements:

  • 8+ years’ experience in strategy development, brand management, marketing strategy, or product management
  • 4-year degree from an accredited university in Business Administration, Hospitality Management, or related major
  • OR 12+ years of relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance
  • Experience managing and defining transformational strategies for business units
  • Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
  • MBA or equivalent preferred
  • Lodging / hospitality industry experience preferred

Nice to have:

  • Lodging / hospitality industry experience
  • MBA or equivalent
What we offer:

Medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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