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FLEX Senior Analyst - Software Asset Management

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Marriott Bonvoy

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Location:
United States , Bethesda

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

33.94 - 55.77 USD / Hour
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Job Description:

This role will provide Software Asset Management “SAM” support to the Global Technology Procurement & Asset Management team. The ideal candidate will have experience in managing and analyzing large volumes of enterprise level data, including data from conversions, acquisitions, and integrations with a high level of reliability.

Job Responsibility:

  • Proactively monitors, enforces, and updates the workforce technology hardware and software standards to meet business requirements and evolving needs
  • Maintains asset information in the asset management tool, including product models, discovery models, product contracts and software entitlements defined within the scope of their area
  • Tracks, monitors, and analyzes asset data for utilization, deployment, and reconciliation to drive compliance and cost savings
  • Supports analytical activities related to workforce technology sourcing and renewals, including developing moderately complex financial models to help leadership make informed business decisions
  • Applies data management best practices to cleanse, process, document, validate and report asset management data
  • Responsible for developing and distributing regular reports in Excel and PowerPoint to Global Technology Procurement leadership
  • Leverages data to identify and surface opportunities to reduce costs, reduce risks, and/or improve operational efficiencies
  • Assists with presentation development for executive audiences
  • Establishes and maintains effective relationships with internal stakeholders and vendors
  • Enables self-service for employees procuring workforce technology assets through Marriott’s established procurement process
  • Performs other analyses as required
  • Support data analytics and maintenance required to sustain and mature Marriott’s software asset management program
  • Serve as SAM data normalization specialist, to ensure the data is integrated into the CMDB from other sources is commercially viable
  • Assist with SAM maturation project management and implementation
  • Assist in asset management life-cycle activities, from acquisition through retirement/disposal: Proactively tracks and manages certain software in the asset management tool, including license costs, counts, usage, and forecasts
  • Reconciles installed software vs. licensed entitlements and remediates software non-compliance by initiating removals or additional purchases based on needs
  • Performs process governance through monitoring, measuring, and reporting on asset Key Performance Indicators (KPIs) to internal stakeholders
  • Establishes SAM Lifecycle process based on recommendations and industry best practices
  • Create metrics dashboard for GTP

Requirements:

  • Minimum of 3 years relevant work experience including complex data analysis and financial modeling or equivalent work experience
  • Previous Service Now Software Asset Management experience preferred
  • Knowledge of Bigfix, Maark & WorkspaceOne or other discovery tools
  • Knowledge of ServiceNow and Flexera or other asset management tools
  • Strong excel spreadsheet skills, word processing, and presentation software skills
  • Ability to organize and interpret complex, detailed asset management information and present analytical results in manner appropriate for senior management decision-making (both orally and in writing, in memos or presentation format)
  • Capable of extracting, interpreting, and manipulating database table structures
  • Ability to manage multiple projects, and work both independently and as part of a team
  • Excellent interpersonal skills
  • able to maintain effective relationships with internal and external customers
  • Ability to collaborate with others and to work effectively in a team environment
  • Strong communication skills, creating an environment allowing timely information flows throughout the organization
  • Strong organizational skills with an attention to detail
  • Ability to translate analytical results to simple terms
  • Ability to concurrently navigate multiple tools sets and systems
  • Bachelor’s Degree required or equivalent experience
  • ITIL certification(s,) CSAM and/or ServiceNow Certification(s) a plus
What we offer:
  • coverage for medical, dental, vision
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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