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The Revenue Manager, Revenue Management Advisory Services (FLEX), supports proactive audits, data validation, and sustained data accuracy throughout the Digital + Technology Transformation (DTT). This role partners closely with the Senior Revenue Manager to execute audit activities, validate revenue critical systems and configurations, and support remediation efforts tied to Power of M milestones. The Revenue Manager applies revenue management expertise and system knowledge to identify data issues, execute defined audit frameworks, and ensure timely follow-through with hotels and RMAS teams. This role is execution focused, analytical, and operational, with accountability for accuracy, documentation, and issue resolution within assigned portfolios or workstreams.
Job Responsibility:
Execute proactive audits of revenue critical data, system configurations, and workflows
Validate accuracy of configurations before, during, and after key DTT milestones
Support identification of recurring issues and systemic risks across assigned hotels or waves
Partner with hotels, RMAS teams, and system support partners to support timely remediation of audit findings
Track open issues and ensure resolution steps are completed and validated
Escalate risks, delays, or recurring issues to the Senior Revenue Manager as appropriate
Support stabilization efforts following cutover activities
Ensures hotels and RMAS teams are set up for long-term success in future state platforms
Utilizes RMAS systems and tools to maximize operational efficiency
Establish and maintain audit standards for revenue-critical data, configurations, and workflows
Conduct proactive audits tied to key DTT milestones
Identify patterns, trends, and systemic risks across portfolios and waves
Ensure timely remediation of audit findings in partnership with hotels and RMAS teams
Utilize RMAS systems and tools (e.g., ACRS, HPP, One Yield) to complete audit and validation activities
Translate system behavior into clear audit criteria and practical guidance
Identify gaps in processes, controls, and training
Follow established audit frameworks, tools, and documentation standards
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge
Takes responsibility for own work as well as contributes to the team and departmental goals and/or business results
Performs other duties as appropriate
Requirements:
2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
2 years of experience in revenue management, sales and marketing, or related professional area
OR 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
1 year of experience in revenue management, sales and marketing, or related professional area